We use Beocom 5's across our office and the handsets have experienced multiple issues. We've had to upgrade the s/w twice and at least one handset has been returned to B&O to be replaced.

It's a great phone, plagued with base connection issues. Worse, you can be on an important conference call and it will simply reset! You have to wait for the phone to reset and re-connect to the base, before you can continue with the conversation. The person at the other end hears screeching noises (as you do) when it resets.

That doesn't happen with every call, far from it, but it happens, particularly on long calls. Keep them short and you're fine.

I couldn't really recommend the Beocom 5 as we've spent lots of money on these phones and our old BT wireless phones were much more resilient, even though quality of the audio was poor (in comparison).

And, no, it doesn't have a glass front. It's plastic. In fact, I pointed out to my dealer that I wasn't too impressed with the buttons on the Beocom 5 handset - feel a bit cheap to me. The base and other parts are very good though.

i believe you will have to have a software upgrade for your existing 6000 to work with the bc5.

Hello,

I have used two Beocom 5s for over a year now and I have never experienced any problems with either one of them. However I strictly use them as normal phones (with contact lists) and do not do any advanced stuff with them. The front is indeed plastic as pointed out earlier but I still think that the phone has its own magic. For example the screen and keyboard light up when you lift it from any position (one does not have to press anything). The speaker base is in my opinion even more beautiful than the phone itself and compliments it very well.