Wow, that is dissapointing ! I bought a bc 6000 a few hours ago only because I would need a software upgrade with my 3 other bc's. I had considered the bc 5 but for the cost of the phone and upgrades it just made no sense.

Get another 6000 in lieu of the 5 on Tuesday, they are great phones.

Hi mon ami,

As advised in the french topic, please go to your dealer and ask him for the 2.3 update.

I've just tried mine, that has been upgraded to 2.3 this afternoon, and nothing to declare but a telephone that works flawlessly.

I tried different things like making a call to cellphones, taking the telephone from the speaker, putting it back and nothing wrong, it worked perfectly.

The sound quality from inner speaker and hands free speaker are excellent too.

The only thing I would like to be improved is the ringtones choice and their volume that is little bit too low even at its maximum level.

So Greg, what is an hour to spare at your dealer compared to years having difficulties with your beocom 5?

Cheers and 2.3 😕

B&O strongly recommends the following procedure:

1. Update ALL existing products, (handset(s) AND base) to the latest SW version.

2. Connect the oldest product(s) first - eg. BeoCom 6000 or BeoCom 2 before
    connecting a BeoCom 5 (will be the last step)
     
3. The PIN code in the existing setup must be set to "0000" before connecting the BeoCom 5 handset.
    The PIN code can be reactivated afterwards.

4.  Last step is connecting the BeoCom 5 handset(s) to the base.

 

You would think that B&O would demand that when an item is sold new from a store, that it does not leave the store until it has the lastest software/firmware installed so the customer has the perfect B&O experience!

I cannot believe this is allowed to happen, if Gregory's phone was supplied new but has out of date software it gives B&O equipment a bad name, gives B&O a bad name and does nothing to build confidence in the dealer. If new software is available that corrects an issue, new items should automaticallly be loaded with it by the dealer before it ia allowed to leave the store!

Stoobie

That's it, all new products should have the latest software available when living the store.

No question about that.

I should have bought another 6000, but I liked the speaker fonction and the new look of the 5.

I also don't like the 6000 "new" colors.

I will go for the 2.3 software next week and ask before if i take my old 6000 mk1 base for an update.

Incredible to live that for a simple phone at the end of 2011 !

Cheers,

Gregory

I've been told that soon there will be a higher version then 2.3

Base lost connection to the phone is a wel known problem in struer

BeoGreg wrote:

... I should have bought another 6000 ...

When you are adding a BeoCom 6000 Mk2 to an existing BeoCom/BeoLine MK1 setup
the update procedure for existing products remains the same.

Vienna wrote:

When you are adding a BeoCom 6000 Mk2 to an existing BeoCom/BeoLine MK1 setup
the update procedure for existing products remains the same.

All my beocoms are mk2 and they can probably do with an upgrade as I have had them a few years. The only problem with that is they are all wall mounted with the cables  hidden into the walls. I wonder can they be upgraded in situ?

My latest bc6000 being my first desk/table base I am very surprised that there is only one fixed route for the mains cable to exit the base. Nothing a drill can not fix but an oversight in design none the less.

valve1 wrote:

All my beocoms are mk2 and they can probably do with an upgrade as I have had them a few years.

If your system is working perfectly, you don't need an update.
Recommended to solve problems and mandatory if you add "new generation" handhelds eg. a BeoCom 5.

valve1 wrote:

 The only problem with that is they are all wall mounted with the cables  hidden into the walls.
I wonder can they be upgraded in situ?

Wall or desktop chargers need no update, they are only connected to the mains and contain no SW.

Only if it's a BeoCom 6000 Mk1 = desktop charger including the base (beeing connected to both,
the mains and the telefone line) it can/should be updated. And of course all versions of BeoLine
bases wo. charging function can/should be updated.  

valve1 wrote:

My latest bc6000 being my first desk/table base I am very surprised that there is only one fixed
route for the mains cable to exit the base. Nothing a drill can not fix but an oversight in design
none the less.

Newer desktop and wall chargers have a detachable connection located on the power supply
(turn 90° and pull)