Is there a way to manually release the tape heads on a Beocenter 9500? I played a C-90 tape today, using the 'skip to the next track' function. The tape came to the end of the side, but wouldn't release. It won't rewind, and it won't play (of course). I can hear the motors straining.
Fixes attempted: unplugging/plugging in the unit has no effect. Cannot manually rewind the spindles. Selecting the 'turn' function shows on the dashboard that the tape direction has turned, but otherwise nothing changes. No rewind, no tape advance.
Belt was professionally replaced about 6-9 months ago.
Suggestion? Is there a magic manual release somewhere?
My B&O Icons: