beo4 mk3 gone directional

5 replies
SA
SaltineSurfer
Bronze
298 posts
Posted January 3, 2019 at 17:09 GMT
#2116687

Hi all,

One of my beo4 (mk3 DTV) remotes has developed a problem whereby it only works when pointed directly at the device. I changed the batteries for fresh ones to no avail, swapped them with batteries from a working beo4, no difference, then last night checked to see that the IRs were firing using my phones camera and saw only one of the 2 IR emitters is lighting up! Could some special low power mode been activated through accidental key press? As far as I know it's not been dropped but can't rule that out with 2 kids in the house. Is there a way to reset the mk3 remotes? There isn't an option in the settings menu in this one to reset.

Thanks for your help. 

 

 

Location: Eastbourne, UK

BE
beojeff
Bronze
2851 posts
Posted January 3, 2019 at 20:07 GMT
#2116688

I found this about setting the IR strength:

 

/forum/general-discussion-and-questions/beocom-6000#post-1809306

Guy
Guy
GoldModerator
4528 posts
Posted January 3, 2019 at 20:23 GMT
#2116689

beojeff wrote:

I found this about setting the IR strength:

/forum/general-discussion-and-questions/beocom-6000#post-1809306

I was looking for that explanation too, but couldn't find the details - sadly it's only for the Beo4 with the joystick.

Having fixed/reconditioned many remotes, I've never experienced a single IR transmitter failure. IIRC the IR transmitters are attached to the main PCB, hence I would suspect a breakage or failure at the contact/solder point.

 

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
SA
SaltineSurfer
Bronze
298 posts
Posted January 4, 2019 at 08:24 GMT
#2116690

Thanks for the help Guy. After receiving your post last night I decided to take the remote apart and the IR connections appeared to be OK. One thing I noticed was the IR that did work didn't appear as bright through my phone's camera compared to my other mk3 remote. I decided to put it back together, tested it and to my surprise the remotes working again!! Both IRs light up and are bright! Very strange. Rob.

Location: Eastbourne, UK

Guy
Guy
GoldModerator
4528 posts
Posted January 4, 2019 at 09:28 GMT
#2116691

Great news.  I must admit that last time I 'fixed' a Beo4 I simply took it apart and put it back together again!  Perhaps those small rubbery strips that provide contact to the screen play a greater role in the internal electronics 🙂

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
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