Beo4 does not work

19 replies

Hey fellow BeoHeads,

 

I just got a Beo4 remote with a used device I just bought. 

The thing is, that it does not work with any B&O product I own, including the one it came with.

The Beo4 display works as it should and the IR blasts can be seen throng an iPhone front camera.

It does not work at all with my Beosound Century or my Beocenter 2. 

It kind of works with my Beosound 1 (old) but only when I hold it not further than 10cm or so away from the BS1 and at a certain angle. Batteries are new. 

 

I am confused because I can clearly see the IR in the camera. 

Can someone solve this mystery? 

 

Thanks in advance

Carlo


Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png


Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png

 

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png

beoboehm wrote:

Hey fellow BeoHeads,

 

I just got a Beo4 remote with a used device I just bought. 

The thing is, that it does not work fine with any B&O product I own, including the one it came with.

The Beo4 display works as it should and the IR blasts can be seen throng an iPhone front camera.

It does not work at all with my Beosound Century or my Beocenter 2. 

It kind of works with my Beosound 1 (old) but only when I hold it not further than 10cm or so away from the BS1.

 

I am confused because I can clearly see the IR in the camera. 

Can someone solve this mystery? 

 

Thanks in advance

Carlo

Hi and welcome to Beoworld.

The Beo4 may be in link mode (but this doesn't explain why it works up close with the BS1)

Anyway, see the following:

Follow the procedure below the make one of the Beo4's a link remote .

Standby + List together

Press List till CONFIG appears

Enter 2002 , the display should read LINK ON

Press Exit

This remote will now only work a Link device and will not interfere with others and visa versa . To reset to a normal remote remover and replace the batteries.

I think that you repeat the above procedure to get the Beo4 out of 'link mode', whereupon the display should show 'Link Off' at the appropriate point.

Good luck!

 

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png

Thank very much you for your quick response, Guy!

 

I have tried the procedure multiple times but it didn't work. The Beo4 was aparrently not in Link Mode.

 

I also noticed that it only works with the BS1 if I angle it a certain way by pointing the tip of the Beo4 up.

This is very weird. Especially because it has worked a few hours ago, when I was picking up the device. Temperature changes during transport maybe? (It was cold in Berlin today)

Hi,

Have you tried new batteries?

Hi Bill,

yes I have. That was my first thought also.

 

Kind regards

Carlo

Do you have a plasma screen (turned on)  in the room - apparently these can sometimes interfere with the IR signal.

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png

A further thought - perhaps the opther devices are in A.OPT 0, where they do not respond to IR commands.

To resolve this, for each device:

Turn to standby/off.

On the Beo4, press the POWER button and LIST together.  Then press LIST until OPTION is shown, press GO (centre button), and then press LIST to show A.OPT.  Then press 1.  The power light on the  device may blink to show that it has been accepted.

Then see if it works.

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
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