Do you use the Moment with LAN cable? Mine did stutter a lot when on wifi, with LAN never happend againMy Moment suffers from the stuttering issue. It’s pathetic. I think twice about using it when we have visitors because it’s so embarrassing. On an unrelated note, the YouTube app on my BV11 has also started to have issues. The video stops but the sound keeps playing. It would be nice if such an expensive product was maintained for a bit longer. I bought mine in 2015. My Moment was purchased shortly after and was completely unusable until the firmware was basically rewritten years later.
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87 replies
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It is indeed wired. It certainly improves things, but does not solve the problem. I did hear that B&O had a firmware version with a fix, but for some unknown reason they have not rolled it out for everyone.The idea of a class action suite is intriguing to me and I wonder if we could compel them to do another update that fixes some of the outstanding problems.
Sounds silly but maybe log out from Deezer on all B&O products and log in again.
Rather then a class act I would prefer an software update that fixes all glitches. On my Moment when selecting another song from the ‘now playing’ screen I sometimes see the artist cover for a very short time. Somehow the meta data is still in the Moment but is suppressed. If the artist covers and moodwheel was fixed the pleasure of using the Moment would be restored. Only issue that then remains is the very bad electronics in the tablet! They die at random and that still remains unacceptable
And the Moment and the BV11...... It seems like you have a network issue!My Moment suffers from the stuttering issue. It’s pathetic. I think twice about using it when we have visitors because it’s so embarrassing. On an unrelated note, the YouTube app on my BV11 has also started to have issues.
The issue is definitely B&Os dodgy software, and it was a lot better before their last software update. All they have to do is release a new update that undoes whatever it was they did to break it. The same goes for the metadata which used to display correctly.And the Moment and the BV11...... It seems like you have a network issue!
Hello all,
Do any of you have an issue with FIP Radio no longer streaming from the Moment? All other stations on the Moment work fine and FIP works directly from the Web or the TuneIn App, so the service does work.
Thanks.
paul_mcbride
You are correct, FIP as well as other radios from Radio France are failing to start on the Moment while working correctly in other B&O products with TuneIn service.Note: it is not related to location as I’m located in FranceTime for a ticket to B&O support !Another brick in the wall!
Location: Brittany - France
My B&O Icons:
Thanks mbolo01. Logged a ticket this morning, will keep you posted.
Thanks mbolo01. Logged a ticket this morning, will keep you posted.
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