Hi Beojeff,For reference I’ve connected my BSM to my Horizon (through the setup on the BSM) and this works fine for me. Both BSM and Horizon are hardwired. Do you have the same setup?Since the software update this week, I can no longer integrate to use my beovision speakers.
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linkDoes somebody know (or can B&O provide information), what are the reasons behind the new software update?
Luckily my software is still on 2.2.23900-2.2.22636.26265250
And thank you very much for the information in this thread, I immediately turned off the „Automatic software update“. After all the software problems in the past, I am finally happy to have a Beosound Moment that is running smooth. So I decided no more software updates on my Moment!
Since the software update this week, I can no longer integrate to use my beovision speakers.
Can you see your Horizon on the list of networkdevices under Beolink?
Sometimes taking the power off both can solve communication issues.
Location: Utrecht
Quite a challenge to achieve "Less is More" while having the Beovirus.
I am also experiencing frequent wifi dropouts suddenly... Moment then needs to go through reconnect process. Seriously, can we please have a rollback to previous firmware - all was working well?
I am also experiencing frequent wifi dropouts suddenly... Moment then needs to go through reconnect process. Seriously, can we please have a rollback to previous firmware - all was working well?
I'm having those exact same issues. I can connect with my Beovision 10 to use its speakers for a short time, but then the connection becomes unstable and I have to reboot the Moment. I'm using a wired Cat7 connection, btw. When the connection is lost, the Moment is no longer shown in the list of NL devices on the nl/ml converter. However, all of my other NL devices are still shown in the NL list on the converter.
It‘s also happed to me. I just received my Moment back from a service technician (Jukebox was dead for the second time and had to be replaced once more) and found that the SW was updated. Now audio is stuttering like hell. I‘m using the Moment integrated with my BV11.The Moment sadness continues...
Is a class action lawsuit out of the question? Such is the indifference of Moment owners now but there is plenty of precedent in the consumer technology world.
It’s worse than that. Class action lawsuits are for those that care and have the energy to care. Most Moment users have given up on the Moment and stopped caring a long time ago. Recent years have proven that B&O don’t care and like an immature, decided to abandon it and runaway rather than stepping up, taking responsibility and trying to work hard on a fix. They are a company of EOL when the going gets tough. I haven’t bought anything from B&O since the Moment and just don’t trust them. They have become a company of headphones. To be honest, I’m questioning how much longer I should be on the forum. The forum is great and the people even better but the passion for B&O has almost completely evaporated. Maybe B&O have moved on and I haven’t.
It’s worse than that. Class action lawsuits are for those that care and have the energy to care. Most Moment users have given up on the Moment and stopped caring a long time ago. Recent years have proven that B&O don’t care and like an immature, decided to abandon it and runaway rather than stepping up, taking responsibility and trying to work hard on a fix. They are a company of EOL when the going gets tough.I haven’t bought anything from B&O since the Moment and just don’t trust them. They have become a company of headphones. To be honest, I’m questioning how much longer I should be on the forum. The forum is great and the people even better but the passion for B&O has almost completely evaporated. Maybe B&O have moved on and I haven’t.
I recognize myself in the previous words.
One month ago my Jukebox finally give up (again) and I'm not planning to replace it for a third time.
This is the worst buy I did from this company and I'm not planning to buy further goods from them. I was one of the first Moment buyers and helped B&O Denmark endlessly to get this audio component working as it should. Never get any thank you or note to thank me from them.
I was used as a beta tester... Bye Bye, B&O.
My Moment suffers from the stuttering issue. It’s pathetic. I think twice about using it when we have visitors because it’s so embarrassing. On an unrelated note, the YouTube app on my BV11 has also started to have issues. The video stops but the sound keeps playing. It would be nice if such an expensive product was maintained for a bit longer. I bought mine in 2015. My Moment was purchased shortly after and was completely unusable until the firmware was basically rewritten years later.
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