Bang & Olufsen app won't stream music files

43 replies

mbolo01 wrote:

Please can you reformat the log text, end of lines are not readable.

Also, I would like to the the top of the page for each case, where it displays information about the source started.

Below is the "log file" of my app trying to stream ALAC file (iPhone SE):

{"notification":{"timestamp":"2020-10-23T01:38:14.101238","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

 

{"notification":{"timestamp":"2020-10-23T01:38:14.102255","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"Red Eye","duration":203,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444794","size":"large","mediatype":"image/jpg"}],"artist":"Sade","artistImage":[],"album":"Smooth Operator","albumImage":[],"genre":"Soul","originalSource":"DLNA","playQueueItemId":"plid-584"}}}

Antonius Robin Iriawan wrote:

Below is the "log file" of my app trying to stream AIFF file (iPhone SE):

Weird indeed ....

Can you please screenshot the AIFF file properties as exposed in iTunes?

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:

 

Weird indeed ....

 

Can you please screenshot the AIFF file properties as exposed in iTunes?

Which information do you want to see? I don't know the exact thing you are looking for

In iTunes, right click on the AIFF track, then Track Information, click on file File tab.

 

It should expose file details.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:

In iTunes, right click on the AIFF track, then Track Information, click on file File tab.

 

It should expose file details.

Seems painfully long to wait to upload a photo. Let me see what I can do

mbolo01 wrote:

In iTunes, right click on the AIFF track, then Track Information, click on file File tab.

 

It should expose file details.

Ok, here you are

 

Or probably this

 

mbolo01 wrote:

Ok, I was able to reproduce your issue and I think it is related to B&O App running on IOS 14.1.

I tested an AIF file freshly ripped with the same specs than yours (my previous test with AIF was wrong as I had an AAC conversion occurring while copying the file to the iPhone that I disabled now, sorry for the confusion) on both a XR / IOS 14.1 and an IPhone 6 / IOS 12.4.8.

Using B&O App from current version 3.7.2 down to the oldest beta version (3.5.0), I could not manage to play the AIF file against my Core, while I was able to play it with the iPhone 6 using B&O App 3.7.2.

I suggest you open a case with B&O, describing what you initially describe and adding that it has been reproduced by another user.

You can provide me the case number when you have it and I'll raise one too linking it to yours.

Good luck!

That's extraordinary. The effort that you have put really impresses me. I do appreciate it.
I have started asking B&O through its customer support and I will tell them that another user has reproduced the same problem. The case number is 270564.

 Merci beaucoup!

Antonius Robin Iriawan wrote:

Merci beaucoup!

You are welcome, we are all in the same B&Oat!

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:
Ok, I was able to reproduce your issue and I think it is related to B&O App running on IOS 14.1.

I tested an AIF file freshly ripped with the same specs than yours (my previous test with AIF was wrong as I had an AAC conversion occurring while copying the file to the iPhone that I disabled now, sorry for the confusion) on both a XR / IOS 14.1 and an IPhone 6 / IOS 12.4.8.

Using B&O App from current version 3.7.2 down to the oldest beta version (3.5.0), I could not manage to play the AIF file against my Core, while I was able to play it with the iPhone 6 using B&O App 3.7.2.

I am confused: just to understand the issue. The AIFF file is on the iPhone? it is played with which app? And then streamed through Airplay? How is the B&o app involved?

or 

Is the music file copied to a DLNA server (Twonky, Minimserver, etc)? And streamed to a B&o device?

Edit: got it! the iTunes library is turned-on in the B&o app (an almost forgotten option; I never was an iTunes-fan 😕)

Edit 2: it also effects WAV files.

 

@Antonius: why use a phone as music server? I've got 3Tb DSF, WAV and FLAC files.

@Mbolo1: I now understand my confusion. "DLNA server" was mentioned before, but iTunes is no DLNA server; Apple isn't DLNA certified (by choice).

 

 

 

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