Bang & Olufsen app won't stream music files

43 replies

Dear Beoworlders,

I usually play music through the Bang & Olufsen app and stream it to my speaker.
Now, I can't play my music anymore.

Strangely, Airplay works well and TuneIn Radio within the Bang & Olufsen app seems to be working as well. Only when I want to play my music from the music app, it does not work.

Below are my questions:

1. The files are now AIFF. Does this make my speaker unable to play music? Does anyone have any experience with AIFF file?

2. I reset my product and reinstalled the Bang & Olufsen app. And it did not solve my issue. Am I missing something here?

I hope Beoworld can help me deal with this problem. Thank you 

I have 6 B&O streaming speakers. Music from the B&O App plays from my iTunes library and works flawlessly. I usually pick a playlist and play it. I am using the beta version of the app. I can control from 2 Essence remotes connected to 2 Cores (rarely), 2 iPhones purposed exclusively to be Beoremotes (i.e. runs B&O App along with my streaming services) as well as my iPhone and iPad Pro 😁

No issues for me. So could be music file format...don't know.

Jaffrey2230 wrote:

I have 6 B&O streaming speakers. Music from the B&O App plays from my iTunes library and works flawlessly. I usually pick a playlist and play it. I am using the beta version of the app. I can control from 2 Essence remotes connected to 2 Cores (rarely), 2 iPhones purposed exclusively to be Beoremotes (i.e. runs B&O App along with my streaming services) as well as my iPhone and iPad Pro 😁

No issues for me. So could be music file format...don't know.

Thank you for your reply.

May I know what file type you are using? 

Jaffrey2230 wrote:

I have 6 B&O streaming speakers. Music from the B&O App plays from my iTunes library and works flawlessly. I usually pick a playlist and play it. I am using the beta version of the app. I can control from 2 Essence remotes connected to 2 Cores (rarely), 2 iPhones purposed exclusively to be Beoremotes (i.e. runs B&O App along with my streaming services) as well as my iPhone and iPad Pro 😁

No issues for me. So could be music file format...don't know.

Thank yoiu for your reply.

May I know what file type you are using? 

Antonius Robin Iriawan wrote:

Dear Beoworlders, I usually play music through the Bang & Olufsen app and stream it to my speaker. Now, I can't play my music anymore.

Strangely, Airplay works well and TuneIn Radio within the Bang & Olufsen app seems to be working as well. Only when I want to play my music from the music app, it does not work.

Below are my questions:

1. The files are now AIFF. Does this make my speaker unable to play music? Does anyone have any experience with AIFF file?

2. I reset my product and reinstalled the Bang & Olufsen app. And it did not solve my issue. Am I missing something here? I hope Beoworld can help me deal with this problem. Thank you

Best Regards, Mit freundlichen Grüßen, 올림 Antonius Robin Iriawan, 로빈

Beosound 35 and Beoplay H5

what are the resolution and bitrate of the aiff files?

Note: Airplay works max 48kHz and 24bit; Core compatible

The app is a controller, so the fault as discibed doesn’t originate in the app.

Carolpa wrote:
Note: Airplay works max 48kHz and 24bit; Core compatible

When streaming from the B&O App, the device acts as a DLNA server, Airplay is not used here. For the purpose of helping the OP, I converted an ALAC file (24/96k) to a 24 bits / 96,000 kHz AIF file, played it against a M3 and I had no issue.

@Antonius Robin Iriawan:

- have you recently installed something new on your device? Something that could conflict with the TCP port used for the DLNA service, 8085 here.

- are your AIFF files higher than 96,000 kHz?

Below is the M3 notification while playing:

{"notification":{"timestamp":"2020-10-22T07:55:07.563396",
"type":"SOURCE","kind":"source","data":{"primary":"music:2730.1200316.28725910@products.bang-olufsen.com",
"primaryJid":"2730.1200316.28725910@products.bang-olufsen.com",
"primaryExperience":{"source":{"id":"music:2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,
"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},
{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},
"embeddedBinary":{"schemeList":[]},"product":{"jid":"2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"M3"}},"listener":["2730.1200316.28725910@products.bang-olufsen.com"],"lastUsed":"2020-10-22T07:52:24.220000",
"state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},
{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},
{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},
{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}
{"notification":{"timestamp":"2020-10-22T07:55:07.564458","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing",
"data":{"name":"Space Oddity","duration":320,"trackImage":[{"url":"http://<iphone IP address>:8085/media/artwork/3704425888912782282","size":"large",
"mediatype":"image/jpg"}],"artist":"David Bowie","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA",
"playQueueItemId":"plid-1481"}}}

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:

Carolpa wrote:
Note: Airplay works max 48kHz and 24bit; Core compatible

When streaming from the B&O App, the device acts as a DLNA server, Airplay is not used here. For the purpose of helping the OP, I converted an ALAC file (24/96k) to a 24 bits / 96,000 kHz AIF file, played it against a M3 and I had no issue.

I would say when using the "Music" source the app is a DLNA controller. For streaming services it seem more complicated depending on the chosen service, but it certainly can be a server.

your test is exact what I ment. Because of Airplay limitation of bitrate and resolution, it always plays on a Core because it (bitrate/resolution) is within the specs of the Core. But if the bitrate and/or the resolution of the aiff files is beyond the specs of the Core, these files are not playable in the Music source. This has nothing to do with the B&o app.

f.e. ever tried to play a 32bit WAV on the Core! You simply can't..........

 

what are the resolution and bitrate of the aiff files?

 

Note: Airplay works max 48kHz and 24bit; Core compatible

 

The app is a controller, so the fault as discibed doesn’t originate in the app.

 

Dear Carolpa,

Thank you for your reply.
My AIFF files are 16 bit/44.1 kHz.

 I see... it it does not come from the app, could it be my product then?

mbolo01 wrote:

@Antonius Robin Iriawan:

- have you recently installed something new on your device? Something that could conflict with the TCP port used for the DLNA service, 8085 here.

- are your AIFF files higher than 96,000 kHz?

Below is the M3 notification while playing:

{"notification":{"timestamp":"2020-10-22T07:55:07.563396",
"type":"SOURCE","kind":"source","data":{"primary":"music:2730.1200316.28725910@products.bang-olufsen.com",
"primaryJid":"2730.1200316.28725910@products.bang-olufsen.com",
"primaryExperience":{"source":{"id":"music:2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,
"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},
{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},
"embeddedBinary":{"schemeList":[]},"product":{"jid":"2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"M3"}},"listener":["2730.1200316.28725910@products.bang-olufsen.com"],"lastUsed":"2020-10-22T07:52:24.220000",
"state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},
{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},
{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},
{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}
{"notification":{"timestamp":"2020-10-22T07:55:07.564458","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing",
"data":{"name":"Space Oddity","duration":320,"trackImage":[{"url":"http://<iphone IP address>:8085/media/artwork/3704425888912782282","size":"large",
"mediatype":"image/jpg"}],"artist":"David Bowie","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA",
"playQueueItemId":"plid-1481"}}}

Dear mbolo01,

Thank you for your help.

I will answer with bullets corresponding to the questions:

  • I just changed my phone from iPhone 6s to iPhone SE (2020). For connection, I make no modifications. However, I will focus on the TCP that you mentioned.
  • No, my AIFF files are 16 bit/44.1 kHz

Thank you for your log file. Now, I can take a look more closely.

Antonius Robin Iriawan wrote:
No, my AIFF files are 16 bit/44.1 kHz
Test: convert some AIFF to WAV 16bit 44.1kHz. Can you play these files?

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