Bang & Olufsen app won't stream music files

43 replies

Antonius Robin Iriawan wrote:
Thank you for your help.

You are welcome.

Is your product the Beosound 35 found in your signature?

If yes, the know limitations are:

Supported audio formats:

MP3, WMA, AAC, ALAC, FLAC, WAV, AIFF. Standard sample rates up to 192 kHz, stereo and up to 24 bit.
WMA lossless is not supported

So there is nothing obvious preventing you to play 16 bits / 44.1 kHz AIFF files.

As Carolpa stated, try with one or two files with other formats such as ALAC or AAC as you are in the Apple world, in order to identify if the AIFF change is the root cause of your issue.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

I would like to update on this issue.

I still have my old phone (iPhone 6s, iOS 13) with my old file (ALAC). My old phone could stream smoothly.

In my new phone (iPhone SE, iOS 14), I still store 2 songs in ALAC and all of them worked fine.

 

@mbolo01,

I would like to ask. How did you obtain the "log files"? 

I just tested again with my old phone, playing AIFF through Bang & Olufsen App and it worked fine.
It seems that the problem is in my phone, not really the speaker itself.

I am not sure what should I do. Re-install the Bang & Olufsen app again? 

Antonius Robin Iriawan wrote:

I would like to ask. How did you obtain the "log files"?

The “log file” is a live output of the speaker. Assuming the BS 35 has the same software logic, using a browser of your choice you can go to

http://xxx.xxx.xxx.xxx:8080/BeoNotify/Notifications

Where xxx.xxx.xxx.xxx is the BS 35 IP address

Note that if the BS 35 receives no music flow, you’ll have no noticeable activity in this page.

You can try removing the B&O app, restart the iPhone and reinstall the app.

[edit] “Did you build your iPhone from the previous one backup? If yes, I would try adding the AIFF files again from your Music library.”

I’m sorry, you already mentioned that your old iPhone had the ALAC and the new receives freshly converted to AIFF files.

Question: I don’t see any benefit converting ALAC to AIFF, can you explain the rationale ?

I

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:

 

The “log file” is a live output of the speaker. Assuming the BS 35 has the same software logic, using a browser of your choice you can go to

 

 

http://xxx.xxx.xxx.xxx:8080/BeoNotify/Notifications

 

 

Where xxx.xxx.xxx.xxx is the BS 35 IP address

 

 

Note that if the BS 35 receives no music flow, you’ll have no noticeable activity in this page.

 

 

You can try removing the B&O app, restart the iPhone and reinstall the app.

 

 

[edit] “Did you build your iPhone from the previous one backup? If yes, I would try adding the AIFF files again from your Music library.”

 

I’m sorry, you already mentioned that your old iPhone had the ALAC and the new receives freshly converted to AIFF files.

 

 

Question: I don’t see any benefit converting ALAC to AIFF, can you explain the rationale ?

 

 

I

Got it. I am going to try that!

I set my new iPhone as a new phone, not from my previous phone's backup.

3 months earlier, I bought a new computer and I wanted to re-rip all my CDs to AIFF. The reason is I would like to try listening to AIFF files and see whether AIFF sounds different compared to ALAC
So, I did not convert ALAC to AIFF. All AIFF files were ripped from my CDs. 

.... deleted, was a stupid question 🙁

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

Dear mbolo01,

Don't worry about your question :-)

Below is the "log file" of my app trying to stream AIFF file:

{"notification":{"id":31,"timestamp":"2020-10-23T01:33:49.126857","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

{"notification":{"id":32,"timestamp":"2020-10-23T01:33:49.189083","type":"PLAY_QUEUE_CHANGED","kind":"playing","data":{"revision":49,"playQueueId":"music"}}}

{"notification":{"id":33,"timestamp":"2020-10-23T01:33:49.328120","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"All The Lovers","duration":0,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444430","size":"large","mediatype":"image/jpg"}],"artist":"Kylie Minogue","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA","playQueueItemId":"plid-572"}}}

{"notification":{"id":34,"timestamp":"2020-10-23T01:33:49.367171","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","seekSupported":true,"playQueueItemId":"plid-572"}}}

{"notification":{"id":35,"timestamp":"2020-10-23T01:33:49.539592","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","position":0,"seekSupported":true,"playQueueItemId":"plid-572"}}}

{"notification":{"id":36,"timestamp":"2020-10-23T01:34:48.321515","type":"NOW_PLAYING_ENDED","kind":"playing","data":{}}}

{"notification":{"id":37,"timestamp":"2020-10-23T01:34:48.330091","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"stop","playQueueItemId":"plid-572"}}} 

And this is the "log file" of my app trying to play ALAC file:
{"notification":{"timestamp":"2020-10-23T01:38:14.101238","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

{"notification":{"timestamp":"2020-10-23T01:38:14.102255","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"Red Eye","duration":203,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444794","size":"large","mediatype":"image/jpg"}],"artist":"Sade","artistImage":[],"album":"Smooth Operator","albumImage":[],"genre":"Soul","originalSource":"DLNA","playQueueItemId":"plid-584"}}}

Based on the data above, it seemed that the player received both AIFF and ALAC file.
The difference is that when it played ALAC, it constantly updated almost every second whereas the AIFF did not. 

Dear Mbolo01 and Carolpa,

I have a new update again.
Before, my old phone with iOS 13.6.1 played smoothly the AIFF file through Beolink Multiroom.
Now, I have updated my old phone to iOS 14.1 and it did not play AIFF file.

Does that mean the culprit is actually the iOS 14.1? 

Please can you reformat the log text, end of lines are not readable.

Also, I would like to the the top of the page for each case, where it displays information about the source started.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:

Please can you reformat the log text, end of lines are not readable.

Also, I would like to the the top of the page for each case, where it displays information about the source started.

Below is the "log file" of my app trying to stream AIFF file (iPhone SE):

{"notification":{"id":31,"timestamp":"2020-10-23T01:33:49.126857","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

 

{"notification":{"id":32,"timestamp":"2020-10-23T01:33:49.189083","type":"PLAY_QUEUE_CHANGED","kind":"playing","data":{"revision":49,"playQueueId":"music"}}}

 

{"notification":{"id":33,"timestamp":"2020-10-23T01:33:49.328120","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"All The Lovers","duration":0,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444430","size":"large","mediatype":"image/jpg"}],"artist":"Kylie Minogue","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA","playQueueItemId":"plid-572"}}}

 

{"notification":{"id":34,"timestamp":"2020-10-23T01:33:49.367171","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","seekSupported":true,"playQueueItemId":"plid-572"}}}

 

{"notification":{"id":35,"timestamp":"2020-10-23T01:33:49.539592","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","position":0,"seekSupported":true,"playQueueItemId":"plid-572"}}}

 

{"notification":{"id":36,"timestamp":"2020-10-23T01:34:48.321515","type":"NOW_PLAYING_ENDED","kind":"playing","data":{}}}

 

{"notification":{"id":37,"timestamp":"2020-10-23T01:34:48.330091","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"stop","playQueueItemId":"plid-572"}}} 

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