Hiort wrote:

Focus on software development.

Finally. B&O has the talent and quality to make excellent software. The quality is already getting better lately. 

mbolo01 wrote:

End of the tunnel ?

Lord, I hope so!

I'm currently unable to listen to my favorite TuneIn Radio station on any of my Multiroom devices.  My workaround has been to use Chromecast, but that means I can't stream to my Moments or add rooms to the group dynamically.

laseralex wrote:

I'm currently unable to listen to my favorite TuneIn Radio station on any of my Multiroom devices.  My workaround has been to use Chromecast, but that means I can't stream to my Moments or add rooms to the group dynamically.

I have issues with TuneIn and B&O products too since last weekend, not that I cannot listen to them, but at least two of my favorites are now playing in low fidelity .... like a AM ban radio on a legacy Beolit .... These two radios are from the same French broadcast company.

I managed to fix one radio last week by removing the radio from my favorites and add it back after a while, but I think it was pure coincidence as I did the same yesterday for another radio without success, ..... and today the one I fixed last week has the same issue back.

Playing these radios with TuneIn app and CC it to B&O product is OK, which seems to indicate that the TuneIn link is OK

To circumvent this quality issue, I have manually added these radio HiFi URIs to my favorites leveraging the TuneIn app so I can play them with the highest quality, on all products, multiroom included.

I'll raise a support ticket with TuneIn AND B&O.

Jaffrey2230 wrote:

Finally. B&O has the talent and quality to make excellent software. The quality is already getting better lately. 

While I hope you're right, I wouldn't jump for joy just yet. Building a high quality software development team and environment is not an easy task, it's more complicated than most management types think it is. This is an area where outsourcing to a good s/w house can make sense, but as always the s/w will only be as good as the initial requirements are and the testing makes it. Far too often initial system requirements are not well thought out, not thorough or complete enough, and not designed to be testable (that's a whole different aspect, requirements and test traceability). Also, you have to beware of "scope creep" where the impulse to just keep adding " just one or two more things" that are ill thought out results in something that isn't finished or done well when the money runs out, so too often you get the s/w version of the old hardware lament "measure with a micrometer, mark with chalk, cut with an ax, beat to fit, paint to match, and ship on schedule."

Lately B&O's s/w seems to suffer from both a lack of proper testing, especially regression testing, and poorly defined requirements. I don't think their job is easy, it's different when you control all the interfaces and requirements in house, it gets much, much harder when you have to deal with merging and communicating with every one else's stuff, like Blue Tooth, WiFi, DLNA, etc.

I hope they manage it though, it will make or break the company I'm afraid. Another disastrous round of buggy s/w driven products will kill what's left of their reputation.

Jeff wrote:

Building a high quality software development team and environment is not an easy task, it's more complicated than most management types think it is.

Additional you need in my eyes a small capable IT leadership team with a clear software vision / strategy AND the power to implement it.  I do not see the vision / strategy nor the unconditional intention to change it.
So still a long and hard way to go (including the exchange of some key players at headquarter that did not manage it in the past), and we will see if these key players with the wrong mindset or Bang&Olufsen will survive.

Jeff wrote:

Building a high quality software development team and environment is not an easy task, it's more complicated than most management types think it is.

mm08642 wrote:

including the exchange of some key players at headquarter that did not manage it in the past

I hope Kristian Tear (the new CEO) has the power and courage to clean up Bang&Olufsen!