B&O app

5 replies
B(
Bebs (archived2)
Bronze
232 posts
Posted February 15, 2019 at 21:09 GMT
#2118665

I'm having serious problems playing products from the app.

I have a great number of products joined together. All NL.

Presently, every time I play a ‘playlist’ from the app, the music plays ONE song, and after that nothing... I see the next song playing on the app.. but no sound coming from the speakers.. when I then select another song, it plays.. I’m at my wits end. It is uncannily how it plays a selected playlist, yet after the first song, refuses to play and at the same time shows its playing!

HELP fellow Beoworlders :)

B(
Bebs (archived2)
Bronze
232 posts
Posted February 15, 2019 at 21:12 GMT
#2118666

PS radio is absolutely fine.. it’s the playlist that goes bonkers

B(
Bebs (archived2)
Bronze
232 posts
Posted February 15, 2019 at 21:14 GMT
#2118667

Also, it randomly just jumps around... for no reason!  Jumps to the next ‘recording ‘

RA
Razlaw
Bronze
4757 posts
Posted February 15, 2019 at 22:06 GMT
#2118668
You could try the new support feature in the App. It is designed to allow real time support and trouble shooting from B and O with problems.
carolpa
carolpa
Bronze
2534 posts
Posted February 16, 2019 at 05:20 GMT
#2118669

Brian wrote:
Jumps to the next ‘recording ‘
that behavour is seen when the contact between the DLNA server and the player is lost or the server unavailable.

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold