B&O 4002 repair

7 replies
BE
beostuff
Bronze
67 posts
Posted July 15, 2020 at 19:27 GMT
#2141242

I just received a 4002 turntable in the mail. and it's damaged (at the back). To get compensation from USPS I need an estimate from a legitimate repair company in the US. Ideally I can send photos - but i'm in LA if anyone knows anyone locally.

Any recommendations would be appreciated?

Thanks

DI
Dillen
BronzeModeratorFounder
12777 posts
Posted July 16, 2020 at 07:17 GMT
#2141243

One for Beolover or Sonavor, perhaps?

Martin

S(
sonavor (archived2)
Bronze
3536 posts
Posted July 16, 2020 at 15:13 GMT
#2141244

Hi,

I have received B&O vintage items via USPS that arrived with shipping damage. In those cases the sender is the one that insured the item so they are the ones that need to deal with the shipper (USPS) regarding the damage.

If the damage is easily seen, post some photos please, then USPS shouldn't have any issue with honoring an insurance claim. If this was a purchase through Ebay and/or PayPal then there should be avenues there for a refund as well.

The burden shouldn't be on you to get a damage estimate for a refund. That should be a task for the seller.

-sonavor

G(
gburgess (archived2)
Bronze
170 posts
Posted July 16, 2020 at 20:33 GMT
#2141245
TEKMG is LA is a B&O certified repair center that has provided quotes on vintage repair. jt@tekmg.com
BE
beostuff
Bronze
67 posts
Posted July 23, 2020 at 17:35 GMT
#2141246

Thanks to everyone for the responses.

unfortunately its more complicated. I sold it and the buyer returned it for spurious reasons. So I have to deal with it....

I found a place in burbank - Tekmedia - who have been good to work with so far. Now I have to deal with USPS. Wish me luck...

 

BE
beostuff
Bronze
67 posts
Posted July 23, 2020 at 17:35 GMT
#2141247

Thanks to everyone for the responses.

unfortunately its more complicated. I sold it and the buyer returned it for spurious reasons. So I have to deal with it....

I found a place in burbank - Tekmedia - who have been good to work with so far. Now I have to deal with USPS. Wish me luck...

 

G(
gburgess (archived2)
Bronze
170 posts
Posted August 13, 2020 at 04:21 GMT
#2141248

Let us know how it worked out with TEK!

-Gregg

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