B&O Upper West Side NYC

3 replies
A(
Offline
adammackillop (archived)
Bronze
Posted April 20, 2008 at 16:42 GMT
#1841037

Just wanted to write a quick positive review regarding the B&O store on the Upper West Side in NYC. Rudy Taylor, the store manager, is co-ordinating a pretty large installation of a home theater and 4 other link rooms. He has been fantastic thus far (about half way through now) and I would recommend these guys for any B&O job/product. They gave great advice concerning product choice as well. I write this as a customer who has read many negative reviews of B&O stores and service in general- hopefully this gives the other side of the story some exposure.

Adam.
 

9_LEE
Offline
9_LEE
Bronze
Posted April 20, 2008 at 17:37 GMT
#1841038

Excellent to see positive reviews of experiences with dealers!

Hopefully the (shall we say) 'not so good' dealers can learn that treating the customers well and doing a professional job actually works wonders for a business..  Fairly basic, but there are indeed dealers that haven't seemed to grasp this - or at least their staff haven't.

Top marks to Rudy and his team!

🤒 

JK
Offline
jk1002
BronzeFounder
Posted April 20, 2008 at 18:51 GMT
#1841039

I have been there as well. They helped me a great deal getting some hard to find spare parts. Unfortunately I moved to Boston so they missed out on my recent big splurge ..... 

 

JK 

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