Anyone else experience unreliable Bluetooth?

20 replies

Hello.

I mostly use Bluetooth to stream to my speakers because it’s just more convenient for me due to the way I’ve set things up on my phone, not to mention it does use a lot less battery compared to say AirPlay especially when I’m playing music the whole day at home.

These are the speakers I have:

BeoSound 2 (Gen 2 w/o GVA)

BeoSound 1 (Gen 1)

BeoPlay A1

And my Bluetooth players are an iPhone 8 and iPhone 11 Pro.

I found that even with the latest software update Bluetooth can be quite temperamental on all of my speakers. Most of the time it works, but often enough I find that occasionally one of my speakers will fail to pair until I reboot the speaker, and it’s definitely not a problem with either of my phones.

For example: sometimes when I wake up in the morning I find that I cannot pair to my BeoSound 1 with either of my phones until I reboot the speaker, but the BeoSound 2 works (and sometimes vice versa), and I’ve even had my BeoPlay A1 fail to pair a number of times even when freshly powered on until I restart it again. Occasionally I can use AirPlay (for the BeoSound 1 & 2 anyway) as a backup, but AirPlay isn’t always reliable (sometimes my phone can’t find the speakers even though they’re visible in the B&O app).

This has been a problem ever since I got my speakers about a year ago, and I always hope that a software update eventually fixes it but that never seems to be the case.

I also take extra care to always gracefully disconnect from my speakers once I’m done with them; so I’ll never just walk out of range but rather I’ll manually disconnect them from my phone. But that doesn’t seem to matter since sometimes even in the middle of playing music the Bluetooth connection crashes.

It’s also worth adding that it’s only my B&O products which exhibit such behaviour. I have both a speaker and headphones from another brand which work flawlessly with Bluetooth every time on my same phones

What I don’t understand is why B&O cannot allow the user to configure a user-specified daily reboot of the speakers if they’re going to be so unreliable; at least that’ll ensure that I’ll mostly wake up to a functional product (since I do notice that it’s usually a problem once the speakers have been on for a few days in a row without a reboot in between). This isn’t even a complicated feature to implement and it’s the least they can do if they’re never going to get around to fixing their Bluetooth stack.

No issues here with bluetooth from an iPhone X and my BS2 (GVA), A1 and P6. Not sure what to suggest but hope things improve for you.

FWIW some of the staff at my local dealer did mention to me when I purchased my speakers that they generally don’t recommend Bluetooth because they too have admitted that B&O’s Bluetooth reliability is sketchy as best (it did take them around 15-20 minutes to get their demo BeoSound 2 GVA to pair with my phone before we gave up and used a first generation BeoSound 2 instead). 

That really strange, I’ve had loads of their new products in house and never had an issue either with an iphone 6 or 11, is still test with both.
Hi Anna,

I’ve had issues connecting with Bluetooth to my E8s, H9is, A1s and A2s /A2 Active when switching between different source devices, e.g. my Mac minis, iPhone 7+, iPad Air.

But when I use just one source consistently, and leave Bluetooth switched on on that device, the speakers / earphones link automatically as soon as I turn them on.

If all my source devices are on, I find that on switching on a speaker / headphone, it defaults to the last source that sent music to it. Sometimes this is the behaviour I want, sometimes not 😄

I hope that this info might be useful to you.

Lawrence

Hello Lawrence, thank you for responding!

Yeah I originally thought that would be a problem (having more than one source paired), but I generally don’t use my iPhone 8 much and up until very recently I didn’t even pair my iPhone 8 as I wanted to keep things simple in hope that it would help; but it didn’t lol. So even with just one source (the iPhone 11 Pro) I do still experience Bluetooth dropouts (or as described originally pairing simply fails right from the get-go).

So I really don’t know what to make of this whole situation.

I’ll probably just wireshark the reboot command from the app to the speaker and setup a cron job on my RPi to auto reboot the speaker every day in the morning so that I can at least listen to music when I get out of bed; been meaning to do this but I’ve been extraordinarily lazy lately.

Also I do generally prefer to fix the actual symptom if at all possible; and Bluetooth does occasionally break in the middle of playing music.

If you're using newer products, and you experience drop-outs while playing, then I'd look more toward environmental interference with the bluetooth signal.  I say this because, in my experience, BT is quite reliable with the newer products, and most of the issues revolve around pairing (especially with multiple devices as mentioned above).  I haven't experience drop-outs while playing except when there's interference or I'm walking around and get out of range. 

Then again, if you implement your reboot idea and the problem goes away, then it is most likely a software problem.

BeoAnna wrote:
Hello.

I mostly use Bluetooth to stream to my speakers because it’s just more convenient for me due to the way I’ve set things up on my phone, not to mention it does use a lot less battery compared to say AirPlay especially when I’m playing music the whole day at home.

These are the speakers I have:

BeoSound 2 (Gen 2 w/o GVA)

BeoSound 1 (Gen 1)

BeoPlay A1

And my Bluetooth players are an iPhone 8 and iPhone 11 Pro.

I am confused. Just resently you started a discussion about Airplay on the same devices and the lost of sound quality. Please elaborate.

I would almost suspect "bashing".

 

In my experience bluetooth is prone to fallouts on headphones, speakers and other peripherals. Occasionally, while listening to music on bluetooth connected headphones (sennheiser) the sound goes wonky when the keys are pressed on a bluetooth keyboard. I'd steer away from bluetooth and use wifi instead. This also makes it simple to access the speakers from multiple devices, assuming they are on the same wifi.

Out of curiosity, did you experience a difference in power consumption between wifi and bluetooth or was your statement based on theory?

Carolpa wrote:
I am confused. Just resently you started a discussion about Airplay on the same devices and the lost of sound quality. Please elaborate.

I would almost suspect "bashing".

Haha, if you’re going to accuse anyone of “bashing” you’re looking at the wrong person; I’ve got a long history with B&O and while I’ve taken a breather from the brand for some years I decided to slowly jump back into the experience again after my most recent change of residence.

I’m generally a strong proponent of the brand and strongly despise how so-called “audiophiles” find it fashionable to bash B&O.

With respect to my AirPlay issues, yes they’re still issues and yes I do use AirPlay as both a fallback and when I want to use AirPlay Multiroom but Bluetooth remains my default and preferred method of streaming so it’s kinda annoying when it fails. 

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