A6 DSP Error Level: Service Error

16 replies
K(
Offline
kamil1114 (archived2)
Bronze
Posted January 14, 2018 at 15:47 GMT
#2097981

It happens to me as well, DSP error each time when I just turn on device, does it affect for you sound quality as well ?

 

Can someone compare sound quality of A6 to A9, because right now I'm thinking to sell mine A6 and buy A9 ? I'm not satisfied with A6 sound quality, it's my the worst speaker at home. 

R(
Offline
richu (archived2)
Bronze
Posted January 14, 2018 at 15:50 GMT
#2097982

Of course the A9 has a better sound than A6. It is much more expensive and larger too.

I didn't had any DSP error the last month. 

K(
Offline
kamil1114 (archived2)
Bronze
Posted January 14, 2018 at 15:55 GMT
#2097983

I mean it's logic that A9 is much better, but my question was about to compare price to quality in both cases. 

A6 is not cheap neither, but I was expecting a bit more from this unit ! 

JO
Offline
Jon
Bronze
Posted January 16, 2018 at 18:13 GMT
#2097984
My A6 kept coming up with this error (and “Player has stopped responding. Restarting player”) so I sent it back today. I got it refurbished from the Beoplay eBay page so returning it was easy but wish it wasn’t necessary.

Have ordered a brand new one from Peter Tyson now (was £200 more but it comes with a 2 year warranty + they’re a reputable shop so fixing it should hopefully be easy if I ever have any problems).

The funny thing was the refurbished A6 was in absolutely perfect condition and looked brand new. The description said it was an open-box customer return. There was 1 existing thing in the logs from November about the DSP error so I wonder if the previous owner had the same problem and just returned it straight away too.
J(
Offline
jans (archived2)
Bronze
Posted November 30, 2020 at 06:48 GMT
#2097985

Reactivating this post.

After the most recent firmware updates, this error reappeared a couple of times. Any suggestions how to solve?

 

mbolo01
Offline
mbolo01
Bronze
Posted November 30, 2020 at 08:19 GMT
#2097986
Pls ignore

Location: Brittany - France

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