I recently purchased a 5500 to go with my Penta 1 speakers. I ordered speakerlink cables and din to RCA cables so I could take advantage of the speaker readout. I installed the new cables and nothing, no sound from anything. The RCA connections work just fine but none of the DIN connections do. I have be talking with Steve over at Heavenly and so far we have not come up with any viable solution so I thought I would throw this out to the group and see if anyone has had a similar problem. By the way Steve's cables are really nice and well made, they are not the problem. I am not familiar with the wiring scheme and did not know if there was a common connection to all the receptacles. Thanks in advance....
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5500 DIN connections not working
16 replies
Hi, have you connected the cables to pre amp din connections on bm 5500?
the bridges on line out still in place?
You get any sound from the headphone socket?
could be a broken mute relay
One more question, Pentas are active or passive?
Preamp loops installed?
/forum/general-discussion-and-questions/torben-b-has-been-sacked#post-1830315
Martin
Hi NinerRDO,
Welcome to Beoworld! Sorry to hear that you are having problems. I think we have corresponded already via email so thanks for your kind words regarding the cables.
The RCA and DIN sockets on the Beomaster 5500 should be linked inside the unit, so I haven't seen a situation where the RCA sockets work but the DIN sockets don't. Hopefully someone else on the forum will have encountered this issue before.
Some versions of Beolab Penta speakers have a switch underneath marked "Audio/Video", if your speakers have this, please set the switch to "Audio" to get the displays working with the Beomaster. The switches on the front panel of the Pentas should be set to "Auto" when using the Speakerlink inputs.
It is worth noting that if the Pentas show orange lights instead of red or green then this indicates a fault with the amplifiers.
If you can please remind me of the full details of the devices that you have got connected to the Beomaster, I will be pleased to assist further.
Kind regards, Steve.
Location: The cable workshop, England
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You got sound from the headphone socket of your bm 5500?
could be a broken mute relay.
try to plug and unplug a headphone on listen if you hear a relay clicking.
sometimes this would help, and the din sockets will work again.
during the headphone is plugged in the din sockets are muted
I tried the headphone socket and heard no relay noise, I also discovered with headphones plugged in the speakers still work so I am assuming said relay is defective.
My Penta's have no switch. I have tried all the RCA connections and they work fine. None of the DIN connections work that I can tell. I also get no lights on the Pentas at all with the speakerlink cables connected.
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