Problem buyers

18 replies
A(
Offline
andyt (archived)
Bronze
Posted July 7, 2010 at 12:53 GMT
#1711131

Hi

has anyone come across an italian buyer forafora? For th 4th time she has clicked BIN on collection only items requesting i drive the items to london or pack them up in boxes for a courier to collect then refuses to cancel the transaction?? I live a 400 mile trip to London and beolab 8000s arent easy to pack hence the words collection only.

I have now got to pay the fees (at over £1000 sale thats expensive fees) as shes yet again refused to cancel. Does anyone know how to deal with this with ebay as they say ive got to sell to her ideally i wanted cash on collection which is not unreasonable??

 

Thanks for any advice

 

 

9_LEE
Offline
9_LEE
Bronze
Posted July 7, 2010 at 13:28 GMT
#1711132

I'd get in touch with ebay, explain the situation, get the sale cancelled - then place them on your blocked bidders list (is there such a thing, or was i dreaming that ?!)

If it was myself, i'd state that i'd be happy to jump through hoops - as long as the buyer is paying.  If you clearly stated 'collection only' then you should quote the price of packing, courier delivery, plus some extra to cover your time on top of the final price.  Fair's fair.

Lee

🙂

A(
Offline
andyt (archived)
Bronze
Posted July 7, 2010 at 14:03 GMT
#1711133

Thanks Lee

 

I only do collection only now because of the paypal dispute problems if the bidder collects they are satisfied and take away as this one is from Italy I could only imagine the paypal disputes flooding in once they are in Italy Beolab 8000 with a BC 9500 plus ST9500 all smashed on the way not my idea of fun. I just dont think its worth it anymore so collection and cash is my way forward for a hassle free ebaying ..............experience or so I thought!

 

 

M(
Offline
Medogsfat (archived)
Bronze
Posted July 7, 2010 at 15:09 GMT
#1711134

I've a sneaky feeling this is the same Italian ebayer who has given grief to Beoworlders in the past & has since changed his name.

Anyway, you can link from your auctions.

If you haven't already done so then you need to open a . If you don't then there is no way you will get your fees back. Even if the buyer refuses to cancel the transaction ebay should find in your favour if the auction clearly stated collection in person only & with a bit of luck will refund your final value fees.

On another note - next time you list an item for collection only make it clear that it is a UK only auction & that you will not entertain nor sell to overseas bidders.

I sold a Beocenter recently on collect only but if postage was required that they had to ask for a quote prior to bidding. The first time it sold, the buyer (in Greece) didn't follow this & ask first, instead asking for a shipping price overseas after bidding highest - when the quote landed in their mail box they quickly changed their mind. So you could easily just send them an outrageous final bill with ridiculous postage which would include £500 per hour for your time - tell them you're a barrister & that is how much your time costs. 

Chris.

K(
Offline
klewer (archived)
Bronze
Posted July 9, 2010 at 09:37 GMT
#1711135

I also had fun dealings with "forafora" and his/her new userID "foraforauk" when selling my Ouverture.. To summarise I wasn't too comfortable with them as they wanted to send their own courier to collect the item (thus throwing any hope of PayPal protection out of the window)

I naturally tried to cancel the transaction and yes, they refused. In the end I found it easier to contact eBay by phone where I had the seller fees credited back to my account - trying to get anywhere with eBay via email just doesn't happen!

ST
Offline
Stonk
BronzeFounder
Posted July 9, 2010 at 12:47 GMT
#1711136

They even appear to win their

vikinguk
Offline
vikinguk
Bronze
Posted July 9, 2010 at 18:06 GMT
#1711137

Stonk wrote:

They even appear to win their link!

😂😂😂 Iffy or what?

JO
Offline
joeyboygolf
BronzeFounder
Posted July 10, 2010 at 00:11 GMT
#1711138

forafora bought a BS9000 from me about 3/4 months ago.

I obtained box and packaging from B&O.

The Italian lady, Andrea Orsini, paid by bank transfer and her courier called at an agreed time and date to collect the item.

There were no problems!

She would appear to work for/run an Italian re-seller website

C(
Offline
Craig (archived)
Bronze
Posted July 10, 2010 at 17:11 GMT
#1711139

It was a different user name, but someone buying for the same reseller bought my BS9000. That said colection only too. They asked if they paid the extra could I order some original packaging. So I did, then they arranged their own courier. All went well. Strangest part was they paid straight away. Then waited about 6 weeks beforw getting collected.Erm

 

 

Craig🙂

9_LEE
Offline
9_LEE
Bronze
Posted July 10, 2010 at 17:59 GMT
#1711140

joeyboygolf wrote:

The Italian lady, Andrea Orsini...

She would appear to work for/run an Italian re-seller website...

It's Andrea Orsina.  HE is a rather portly chap (being polite) who doesn't strike me as a man that would be quite your type Graham.

😂😂😂

 

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