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Hi all, I'm looking for advice on a BeoSound 9000 Mk3 (Type 2571) with an intermittent CD problem. <h3>Background</h3> The original optical pickup was replaced with a new unit from Quickcycle. The replacement part number was verified against the original before installation. Unfortunately, the symptoms remained largely unchanged after the replacement. <h3>Symptoms</h3>
  • Sometimes CDs start immediately.
  • Sometimes the player ends up in PAUSE.
  • Sometimes repeated retries eventually succeed.
  • Once playback has started, track skipping often works normally.
  • Occasionally the system can switch between multiple CDs without issue.
  • At other times several CDs fail one after another.
  • On at least one occasion the player was playing normally and then stopped abruptly.
  • During some failed attempts the disc appears to accelerate to an unusually high speed.
<h3>Service mode results</h3> TM71
  • Passed successfully (TM OK).
TM73
  • Fails on all CD positions.
  • Disc spins up rapidly, then reports an error.
  • Position 1 reports error 7.
  • Positions 2-6 report error 3.
TM63
  • Starts the turntable motor.
  • Disc appears to rotate at a very high speed.
TM67
  • Behaves the same as normal playback.
  • Usually ends in failure.
<h3>TM27 error log</h3> After clearing the log and running only TM67 until failure:
  • Multiple CD error 3 entries (radial error).
  • Multiple CD error 7 entries (subcode error).
  • Two APS error 15 entries.
Notably:
  • No CD error 2 (focus error).
  • No new CD error 4 (turntable motor error).
<h3>Questions</h3> Given these test results:
  1. Would you suspect the new pickup, the pickup ribbon cable/connection, PCB41 (servo board), or something else?
  2. Is a failing TM73 after pickup replacement pointing towards a known issue?
  3. Has anyone seen a BS9000 that can sometimes play perfectly and then suddenly stop, while producing mainly CD error 3 and 7?
Any suggestions would be greatly appreciated. Thanks, Jeroen