Beosound 9000 with 3x BeoLink Passive zone issues?

30 replies
JP
Offline
James Powell
Bronze
Posted November 12, 2025 at 19:51 GMT
#1671856
When I initially set up I had the beolabs playing by using the remote and then pressed play on the ir eye. After I disconnected the beloabs I used the remote to control the ir eye.

Only two things occurred between it working and not. I used the remote to turn on a non-b&o tv, and an electrician changed a dimmer switch.

The IR eye had a loose connection so I replaced the lead for a new one. I find it odd how the IR eye is receiving a signal from the remote (it blinks when I hold the OFF button or blinks when I follow the process you showed above) but cannot process a proper command. I am tempted to purchase another masterlink cable to see if it is the problem?
MA
Offline
Madskp
Gold
Posted November 13, 2025 at 17:33 GMT
#1671870
link
When I initially set up I had the beolabs playing by using the remote and then pressed play on the ir eye. After I disconnected the beloabs I used the remote to control the ir eye.
Just to be sure about the setup: Is it correct that you do not have any speakers connected directly to the Beosound 9000?
link
Only two things occurred between it working and not. I used the remote to turn on a non-b&o tv, and an electrician changed a dimmer switch.
Hard to say if these things could have affected anything, but anything is possible.
link
The IR eye had a loose connection so I replaced the lead for a new one. I
Did you replace the lead with an original one with the same color coding? If so did you double check that all the wires are connected correctly and that there is no strain from any of the wires touching anything than its dedicated screw terminal in the IR eye? Link to connection drawing here /api/files/7c34c9eded4f444ca20b2ab713a54fb7
link
find it odd how the IR eye is receiving a signal from the remote (it blinks when I hold the OFF button or blinks when I follow the process you showed above) but cannot process a proper command.
I think that the IR eye might be able to react if just ground and 5V is connected, but if there is an issue with the data wire the signals might not be passed, so it is possible that there can be an issue with connections as mentioned before.

Location: Denmark

JP
Offline
James Powell
Bronze
Posted November 14, 2025 at 07:33 GMT
#1671876
I do not have any speakers connected directly to the 9000.

Lead replaced with one from a B&O registered dealer. I will double check connections.

Thanks again Madskp - much appreciated

 
carolpa
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carolpa
Bronze
Posted November 14, 2025 at 18:37 GMT
#1671881
MA
Offline
Madskp
Gold
Posted November 14, 2025 at 18:51 GMT
#1671883

Location: Denmark

JP
Offline
James Powell
Bronze
Posted November 17, 2025 at 07:51 GMT
#1671947
I have ceiling speakers connected to the passive in my kitchen and the 9000 is displayed on the wall there. My beolabs are destined for another room.
JP
Offline
James Powell
Bronze
Posted November 24, 2025 at 13:16 GMT
#1672020
If I press A.MEM on the beo4 the 9000 will turn on and display A.TAPE - I thought this option only responded if something was connected to it? ie many years ago I had a B&O TV connected to my system and pretty sure this ran off A.MEM
carolpa
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carolpa
Bronze
Posted November 24, 2025 at 14:36 GMT
#1672021
JP
Offline
James Powell
Bronze
Posted November 26, 2025 at 10:59 GMT
#1672036
hi Carolpa,

 

Correct, 1 is the setup. Yes, confusing, wish I had planned it better and currently not working! 😂 . I agree with your setup idea.. wish I had come on here before starting..  Thanks for your help
JP
Offline
James Powell
Bronze
Posted February 1, 2026 at 16:46 GMT
#1672647
I'm back.

I replaced the IR eye and also the passive - Nothing!

I bought a new masterlink cable. Initially nothing.

I took a speaker out of the ceiling and and made a new connection to the passive (I had disconnected everything prior to this so needed to reconnect).

Bingo! Life. It seems to be the masterlink cable. (Although the left port speaker connection is also faulty)

However, the IR eye will not receive anything from my controller... Also, I can only listen to the radio.. when I select "CD" no sound is played.

Any ideas? (Thanks)
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