BG 4002 pickup arm motor rumble

25 replies

Hello, fellow B&O aficionados! And greetings from Stockholm, Sweden!

First post by a longtime lurker. I have just added a beautiful Beogram 4002 (Type 5511) to my small B&O collection. It works just fine after som CLA, thanks to the generous advice offered on this forum. The pickup is an MMC 5000.

The only problem is audible rumble noise (both mechanical, and through the loudspeakers) when the pickup arm motor adjusts the arm position.

If I press START<< with no record on the turntable, the pickup arm will "cycle" in 24 seconds, with the motor buzzing like an electric razor.

The voltages seem to be correct, with 5,5V for >, and 12V for >>.

I feel that I have done the obvious things: I have cleaned and greased the two rods and the long spindle, and put a drop of sewing machine oil on the spindle bearing and the nylon roller that rests on the rear rod. The spindle is parallel with the two rods. I have not replaced the spindle drive belt, but it looks fine and doesn't seem to slip at all. It's wedge shaped, and the sharper edge rests inside the V-shaped grooves on the pinions.

I have also taken the motor apart and cleaned the tiny electrical contacts inside and put a drop or two of oil on the front end of the shaft. The motor is labelled "Maxon DC motor 2023.913-11.111-002".

I have been in contact with Maxon, but they weren't able to suggest a suitable replacement. And according to my local B&O repair shop, spare parts are of course long gone.

Q 1: Any tips on fixing the pickup arm servo motor to be quiet?

Q 2: Has anyone found a suitable replacement for it?

Q 3: Has anyone got any useful information about this motor, so that I can search for a replacement?

My apologies if this has been covered before, but I haven't been able to find any details about this particular problem (apart from others suffering from it!).

Any advice greatly appreciated! /Folke

Hi and welcome to Beoworld !  🤒

Sorry for asking but I just have to. You did losen the transport safety screws, right ?

Martin

Hello, Martin!

 Yes, I did... 😁 Is this an uncommon problem? I think I have seen it mentioned in the forums.

Hi, I have a servo motor which I think is from a Beogram 4002.

It is marked as maxon DC motor follow by a serial number of which the first number is illegible but reads *023.913 -21.141 -020 swiss made it has two wires leading to a mini plug one is blue and the other is brown.

Let me know if it is the correct one - what I can tell you is it is in perfect working order.

If this isn't the correct motor I have another servo motor somewhere which I will try and find.

Chris.

EDIT

I've a feeling the one above is from a beogram 8000.

I've just found the other one I have and it is marked as 84 000 95 WEISS-MOTOREN D-85 NURENBERG 64 I'm pretty sure this is from a 4002 but I've no idea which version.

Hi there, Chris!

My motor is about 23 mm across and 32 mm long, the axle adding another 8 mm. Maybe yours will fit? I could install a corresponding plug on the PCB (would be very convenient!).

Where are you situated? /EDIT. Yorkshire!

/Folke

Hmm..... the one I have may be from a 4000 or 4004 then as it is not the same as yours, my mistake for which I apologise. It is much larger physically.

However the one I have from a beogram 8000 looks like it will physically fit inside the black plastic casing and is about the same dimensions but whether or not it is electrically compatible I don't know. Perhaps Martin can tell us? if it will do the job then you're welcome to it.🙂

 

Chris.

I'd be very interested! It's the only thing wrong with this beauty (apart from a crack in the lid at one of the hinges - my next repair project!). And it looks so good next to my old Beocord 5000! 🙂

Maybe someone can verify that it will actually work? It's a Beogram 4002 Type 5511.

/Folke

PS. The two rear screws aren't missing, I was just removing the motor.

It's a DC servo motor and the system is pretty much self-balanced so I wouldn't be afraid to try.

But are you sure that the problem is the motor ? 

Martin

Thankis for the heads up Martin.

I have sent you a PM (private message) Folke - just click on your inbox at the top right hand corner up the page to access it.

 

Chris.

I'm pretty sure it's the motor...but not 100%. Whenever it adjusts the arm, there's a sound like a low "cough" in the speakers. A bit irritating, actually...! The pickup arm sledge and the arm itself moves freely. No noise at all when I turn the spindle by hand. And the motor makes a lot of grating noise when it fast-forwards the arm. I asked at the local B&O repair shop, and they said that worn out motors was a common problem.
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