CLIP function (caller id) BC6000/Btalk1100

2 replies
EK
Offline
ekw
Bronze
Posted October 15, 2023 at 08:21 GMT
#1642779
Dear All!

My question is about the beocom 6000 mk1 in combination with beotalk 1100; they are serving now for a long time without big issues just since a few weeks the caller id (CLIP) is not shown any more; the phone company says "everything working"

on some calls the function works most of the time not;

the complete setup it made of Beocom 6000 mk1, BeoTalk 1100, 2 beocom 2500 and one phone on top (Porsche Design) which is not able to show CLIP

does anyone has an idea?

best regards

Elmar

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Guy
Offline
Guy
GoldModerator
Posted October 16, 2023 at 10:31 GMT
#1659360
I assume that your phones are connected via a modem/router - have you tried restarting it and/or checking that the firmware is up to date?

The you could try disconnecting all the phones and BeoTalk, and then trying them one-by-one to see if CLIP works individually.  Perhaps one of them is supressing the CLIP signal.

You could also try a reset of the BC6000 handset and/or its base:  (make sure that you have backed up phone contacts if they are stored on the base):

- Reset base: Press (dot) 7 000 8

- Reset handset: Press (dot) 7 000 9

You could also try replacing the batteries in the BC2500s.

Location: Warwickshire, UK

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