Gapless play not supported by Beosound 5 Encore?

13 replies
R(
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ronvw (archived)
Bronze
Posted October 11, 2011 at 16:34 GMT
#1786987

Hi all,

Since 2 months I own a Beosound 5 Encore.

First the good news about this piece of equipment (that you all know): it's very beautifully designed, works flawlessly from a hardware perspective, and the music quality is super (its even better than my old Beosound 9000 over BL 8000 speakers).  

However: I have encountered a series of issues that I wanted to start sharing with you, and here is the most serious one for which I have not been able to find a work-around yet:

=> The Beosound5 doesn't seem to support gapless playback  [:@

I have ripped & stored my CD collection (mainly classical and rock) to FLAC (via EAC). I noticed that the BS5 stops in between tracks (maybe to load/buffer the new track?). That means that one hears a truely awful break in between songs that are supposed to be connected and played as "one" song. One example is Marillion's Misplaced Childhood album, where e.g. "Pseudo silk kimono" and "Kayleigh" must be played gapless, but not so on the BS5...

I have tried all format options for the Rip like .WAV, .WMA; and also tried feeding the BS5 from the network (NAS) as well as directly from a USB stick but the result is the same: no gapless playback.

Playing the same files via MediaMonkey or Mediaplayer doesn't give any problems: the tracks are played gapless. So it must be the BS5 software.

How can this be? It would make the BS5 worthless for me, and I am sure for countless other music lovers. Does anyone know of a solution? I have read every post on this Forum and found several other posts, but they were mostly of older dates.

Thanks

Ron

V(
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Vienna (archived)
Bronze
Posted October 12, 2011 at 20:46 GMT
#1786988

ronvw wrote:

It would make the BS5 worthless for me, and I am sure for countless other music lovers.
Does anyone know of a solution?

Unfortunately it seems there is no solution at the moment. Neither the BeoSound/BeoMaster 5
combo, the BSd5 Encore nor the BeoPort/BeoPlayer support gapless playback.

This extremly unpleasant shortcoming gives me a VERY good reason to use my vinyl & cd player 😁

The only thing we can do is to send a lot of mails demanding for a solution to the B&O customer service.
If nobody complains, they won't prioritise the issue on their to-do list ...  


MB
Offline
Mbee
Bronze
Posted October 13, 2011 at 02:34 GMT
#1786989

Ok, now that's a big problem... I thought it was resolved for years, because for years BS5 users has been ccomplaining about that. It can't be said that the BS5 is "audiophile" or "plays the music the way the artist wanted it" if it doesn't supports hapless playback.

I was thinking of a BS5 as a Christmas present, now that's a deal breaker. I will not buy this as long as it's can't do hapless (what ANY mp3 player of the late 90's can do)

Come on B&O, if you keep doing this kind of things, we will not say anymore that B&O is just rebadged Philips... We will hear that it's rebadged Tokay!

V(
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Vienna (archived)
Bronze
Posted October 13, 2011 at 04:44 GMT
#1786990

mbee wrote:

I was thinking of a BS5 as a Christmas present, now that's a deal breaker.
I will not buy this as long as it's can't do hapless (what ANY mp3 player of the late 90's can do)

Complainig in a forum is "nice" but won't help much solving the issue, sending a copy of your
post via email to your dealer/ B&O customer service would be more efficient ...
...  Lightning  "it's a deal breaker" is exactly what marketing guys DON'T want to hear.

R(
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ronvw (archived)
Bronze
Posted October 13, 2011 at 06:26 GMT
#1786991

Vienna - I will follow your suggestion and send a message to Denmark. My dealer is of course very well aware of the issue already 😕 I also strongly recommend everyone on this forum to do so.

In the meantime, I have found a work-around that is not an ideal solution, but at least allows me to listen to the album in a gapless way.

What I do is merging the individual FLAC files into one large FLAC. I use CueTools (

ST
Offline
Stan
Bronze
Posted October 13, 2011 at 10:35 GMT
#1786992

Vienna wrote:

 

Unfortunately it seems there is no solution at the moment. Neither the BeoSound/BeoMaster 5
combo, the BSd5 Encore nor the BeoPort/BeoPlayer support gapless playback.

Huh?...  My BS/BM5 combo must be special because it definitely plays gapless (with lossess WMA).

Stan

SJ
Offline
sjmcguckin
Bronze
Posted October 13, 2011 at 11:20 GMT
#1786993

I also must have one of the special ones. My BS5/BM5 plays perfect gapless with lossless WMA.

I guess we are just lucky Stan.😁

R(
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ronvw (archived)
Bronze
Posted October 13, 2011 at 15:25 GMT
#1786994

Could it be that the issue only exists for the BS5 Encore?

MB
Offline
Mbee
Bronze
Posted October 13, 2011 at 15:54 GMT
#1786995

That's what the comments here seems to say. So after months (years?) of complaints, they added it to the BS5... And now, they release the Encore without it? Are they just thinking their customers are stupid? Hope not.

ST
Offline
Stan
Bronze
Posted October 13, 2011 at 17:51 GMT
#1786996

Months (years?) of complaints?!?!  The BS5 has ALWAYS played gapless with lossless WMA.

I suppose that is probably what people are complaining about... why not gapless with other formats... or perhaps why not gapless on the BS5E...  but don't drag my BS5/BM5 into this - I didn't have to complain to get gapless - it was there from the beginning (so long as I took the time to encode into lossless WMA)

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