ssv70 wrote:

Remote stood on charging and stopped rabotat.Displey does not work behind a dimly lit red led.What can be done?

What might help is using the Configuration tool on your PC. Simply connect the charger to the USB port of your PC and dock the Beo6. When you do not have the Config tool installed ask your dealer to try it.

I connected to PC.Configuration Tool does not see BEO 6

ssv70 wrote:

Remote stood on charging and stopped rabotat.Displey does not work behind a dimly lit red led.What can be done?

Is the Display totally black, if so, then this is a known issue and happens when the Beo6 has a low power condition and can enter the boot loader mode which also means the battery will not charge when on the charger.

There is a firmware fix for this issue, but clearly we have to get the Beo6 working again before the new firmware can be updated. Generally speaking the only way to get it back into a working condition is to remove the battery and recharge it externally or install a new fully charged battery.

Given, to get the firmware uploaded you will also have to have the latest version of the B&O Configuration Tool and when you upload a new or previous configuration, then the firmware will be updated.

Hello Keith,

Is there no reset button on the beo6 so you can reset him en bring him back to factory settings?

I have the same problem

Greetings Boem

Boem,

There is no reset button on the Beo6 and because the unit drops into "Boot Loader Mode" the actual Firmware operating system is not working.

The solution I provided is the only known solution, but once you get it working again, it is important to get the firmware updated either if you have the latest Configuration Tool or getting your dealer to do it.

Thanks Keith,

I think it`s the best I go to my dealer

Greetings Boem

My Beo 6 also died. When I toke it from the lader, display killed. Went to dealer and after 5 weeks still waiting. Dealer changed display by new one, and this display was deed on arrival. So still waiting for repair ( waiting for another new display). Going into week 6 withouten Beo 6.

Repair fixed by another new display!!!! Long waiting (6 weeks).