BV 7-32 apple tv HDCP issue

4 replies

Hello all,

I am having a few issues with the apple tv2 I bought today.

I have ATV connected to a BV 7-32 mk3 (type 9334) which is HD ready.

Having read many posts on here I have the basics set up and working (connected via an hdmi to dvi cable and the audio via an optical to analogue converter - on PC on AV4). So I am able to see video and music via the linked itunes account / macbook.

However, I have an HDCP issue when trying to watch a rented film. The error message of ‘This content requires HDCP for playback. HDCP isn't supported by your HDMI connection' comes up.

Could this be I have an incompatible cable and / or my BV 7-32 does not support HDCP? Is there anything I can do to check on the tv?

A separate issue issue is that when I had a photo slideshow showing the screen went blank after ten minutes or so but I could still hear the music playing. I pressed menu on the beo4 and no TV menu displayed - but ‘PC' still showed on the red side display. Could this be a screen sleep issue?

All help is greatly appreciated

Thank you

Christian

Hi Christian

Let me see if I can kick this along for you ...

cjfc wrote:

Having read many posts on here I have the basics set up and working (connected via an hdmi to dvi cable and the audio via an optical to analogue converter - on PC on AV4). So I am able to see video and music via the linked itunes account / macbook.

Any reason you are not using the HDMI for audio ? That is what I did.

cjfc wrote:

However, I have an HDCP issue when trying to watch a rented film. The error message of ‘This content requires HDCP for playback. HDCP isn't supported by your HDMI connection' comes up.

Could this be I have an incompatible cable and / or my BV 7-32 does not support HDCP? Is there anything I can do to check on the tv?

It seems possible - I bought a Belkin from the Apple store just to be safe.

cjfc wrote:

A separate issue issue is that when I had a photo slideshow showing the screen went blank after ten minutes or so but I could still hear the music playing. I pressed menu on the beo4 and no TV menu displayed - but ‘PC' still showed on the red side display. Could this be a screen sleep issue?

How did you start the slide show ? 

Did you set it up in the configuration menus on the right hand side of the ATV2 menus ? 

Mine goes for ages as a nice background to music.

The black screen I get when I come back to the ATV2 after having been watching TV or whatever ... I find I have to wiggle the Beo4 [<<] and [>>] keys to get the screen to wake up ... but I then loose the slide show for a little while.

Thank you very much for the reply.

I have bought a new hdmi to dvi capable and that is working with hdcp so that the rented films can now be watched.

Re the slide show, I did start it from the configuration menu. I will try again later today to see if the same issue happens on the same slide show so that I can see if it was a one off bug.

Regarding the audio piece, I must admit I don't know what ADMI is? I have the APT digital optical output into a DAC and then out with RCA cable.

Many thanks again for your help

Christian

Great ! Happy to help.

cjfc wrote:
Regarding the audio piece, I must admit I don't know what ADMI is? I have the APT digital optical output into a DAC and then out with RCA cable.

My apologies - my mistake - that was a typo :-(

 

Any reason you are not using the ADMI for audio ? That is what I did.

should be

 

Any reason you are not using the HDMI for audio ? That is what I did.

 

 

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.