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  • Re: Beosound Moment: Stuttering Playback

    [quote user="Beocat47"] Hi Tassos, Yes - My Jukebox application build is 2.2.2.3900, and my Soundheart is currently running software version 2.2.31594.26265250; everything has remained very stable since the rollback when joining the Moment from both NL and ML devices. I'm just sorry to hear that B&O seem to be offering this on a case-by-case basis. I'd be inclined to go back to Beocare and demand an explanation as to why some customers such as myself can get a working solution
    Posted to General Discussion & Questions (Forum) by Tassos on Thu, Oct 10 2019
  • Re: Beosound Moment: Stuttering Playback

    [quote user="Beocat47"] After waiting in vain for a fix to this problem from B&O, Last Monday I finally cracked and contacted them through the 'Contact Us' page on their website, using the webform option. On the page entitled 'Submit a question to our support team' there is the option to select 'Complaint' In the Category dropdown box: I selected this, then gave them an explanation of my problem, mentioned that I was aware others were affected, stated that I
    Posted to General Discussion & Questions (Forum) by Tassos on Wed, Oct 9 2019
  • Re: BeoLiving news & support from Khimo!

    Hello, the beoliving app when run on an ipad (on ladscape) it shows a security tab. What exactly is this and which security systems are supported? thank you
    Posted to Bang & Olufsen / Home Automation (Forum) by Tassos on Mon, Sep 30 2019
  • Re: Beosound Moment: Stuttering Playback

    [quote user="andy_js"]A per customer rollback is a cop-out and piss-poor way of doing things. They should roll back everyone’s software until they get their Q/A figured out. We wouldn’t tolerate this from any other company and quite frankly my patience has worn out. [/quote] I totally agree.
    Posted to General Discussion & Questions (Forum) by Tassos on Fri, Sep 27 2019
  • Re: Beosound Moment: Stuttering Playback

    Hello all the customer care replied that they suggested to contact my dealer so he can proceed with the roll back of the software. They said that it can be done over the internet but in order to avoid any complications that might come up it is better to take the moment to the dealer to proceed with the roll back
    Posted to General Discussion & Questions (Forum) by Tassos on Fri, Sep 20 2019
  • Re: BeoLiving news & support from Khimo!

    [quote user="Khimo Support"] [quote user="Tassos"] ... engine.fire("Main/$zone/BUTTON/Lights/_SET STATE?STATE=1") end end At this version the fire command doesn't use the variable but I want to use the variable as you suggested. Furthermore can you give me an example of an "if" "and" and an "if" "or" condition? For example: "if" the pool lights are on "or" the converter is playing then..... "if"
    Posted to Bang & Olufsen / Home Automation (Forum) by Tassos on Fri, Sep 20 2019
  • Re: BeoLiving news & support from Khimo!

    [quote user="Khimo Support"] [quote user="Tassos"] Hello again, I am experimenting with the lua code you sent me for the nightmode: home / nightmode: away. I am trying to create a macro to automate my pool lights. Pool lights are connected to mains via a tplink smart plug. Music is procured by an NL/ML Converter. What I am trying to achieve is that 30 minutes after sunset the pool lights turn on only if the NL/ML Converter is playing. I haven't succeeded yet and I need a bit
    Posted to Bang & Olufsen / Home Automation (Forum) by Tassos on Thu, Sep 19 2019
  • Re: Beosound Moment: Stuttering Playback

    Just did the same thing as Beocat47. Fingers crossed they will answer shortly.
    Posted to General Discussion & Questions (Forum) by Tassos on Wed, Sep 18 2019
  • Re: Beosound Moment: Stuttering Playback

    Same story for me as well. Beocare's response was to contact my dealer.
    Posted to General Discussion & Questions (Forum) by Tassos on Tue, Sep 17 2019
  • Re: BeoLiving news & support from Khimo!

    Hello again, I am experimenting with the lua code you sent me for the nightmode: home / nightmode: away. I am trying to create a macro to automate my pool lights. Pool lights are connected to mains via a tplink smart plug. Music is procured by an NL/ML Converter. What I am trying to achieve is that 30 minutes after sunset the pool lights turn on only if the NL/ML Converter is playing. I haven't succeeded yet and I need a bit of help since my lua knowledge is very limited. The lua code I am using
    Posted to Bang & Olufsen / Home Automation (Forum) by Tassos on Tue, Sep 17 2019
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