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  • Re: Beosound Stage Random No Audio for 1 Second Issue

    So this does not seem cable issue. The cables I have are HDMI 2.1 or better as they support 4K and brand new cables. One of the cable came in the packaging provided by B&O so understand that these cables are genuine and not the issue. Also upon raising the concern to B&O support team they and sending them logs and details via beotool app I got a reply as follows: We have just been informed that a software update has been pushed to your Stage which might resolve the issue, please update your
    Posted to General Discussion & Questions (Forum) by agp2572 on Mon, Jun 8 2020
  • Re: Beosound Stage Random No Audio for 1 Second Issue

    So regarding HDMI ARC, this issue should not happen since the Apple TV is connected directly to Stage so it is getting the Audio data from Apple TV directly and it is not being channeled through the TV via HDMI ARC. HDMI ARC is being used to send audio only when TV is sending audio to it to play. So either Apple TV is not sending the audio for 1 second randomly or it is Stage that is doing something weird where it is pausing for one second before playing audio again.
    Posted to General Discussion & Questions (Forum) by agp2572 on Sat, Jun 6 2020
  • Re: Beosound Stage Random No Audio for 1 Second Issue

    So the Stage is connected to the TV using the HDMI that came with the Stage in the packaging. I used another high speed HDMI cable designed for 4K resolution to connect my Apple TV 4K to Stage. I view Sound Info on the B&O to confirm that Atmos audio data is coming from Apple TV and other times when content is not Atmos it receives LPCM sound data stream. Also when I ran the cable test between Apple TV and Stage on the Apple TV setting then it mentions there is no issue with cable and also I
    Posted to General Discussion & Questions (Forum) by agp2572 on Sat, Jun 6 2020
  • Beosound Stage Random No Audio for 1 Second Issue

    Hi I have purchased Beosound Stage and using it for about 2 months or so. It is great but I have noticed that when I am watching TV, randomly audio will cut out for 1 second and then start playing again but no issue with Video and video keep playing when audio cuts out. This is same type of mute and unmute that happens when changing Listening Mode while something is playing. I have Beosound stage connected to my Samsung QLED TV 2019 model via HDMI ARC. I have Apple TV 4K connected to Beosound Stage
    Posted to General Discussion & Questions (Forum) by agp2572 on Sat, Jun 6 2020
    Filed under: issue, Stage, Beosound Stage
  • Re: Beosound Stage - LAGS

    Good to know there is someone having same issue as me. I am having same issue as you mentioned. Audio cuts out for 1 second or so and then resumes but video keeps playing. No issue with cable and I have the stage connect via HDMI ARC to samsung Qled 2019 model TV. I have Apple TV 4K connected to Stage directly and issue happens randomly. I emailed support but might take a lot of back and forth. Also I checked critical logs of Stage but did not find anything logged there either.
    Posted to General Discussion & Questions (Forum) by agp2572 on Sat, Jun 6 2020
  • Connecting Beolab 19 to Beosound Stage

    Hi I am new to B&O but have bought the Beosound Stage to create a home theatre system. I have a small size room with a 82" LED TV and added this to get a nice Dobly Atmos sound for content that supports it and also to get deep rich bass for when watching movies. But the bass is not that great when watching movies and want to add a subwoofer to improve the home theatre experience. Is there anyway to add a subwoofer to this setup or that is not possible?
    Posted to General Discussion & Questions (Forum) by agp2572 on Thu, May 7 2020
    Filed under: Beolab 19, Beosound Stage
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