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  • Re: Quality of the B&O Customer Support - your experience?

    To summarize the discussion, the only positiv at the Bang&Olufsen customer service is the fast reply. But what does the speed help, when the answer is not helpful? Most of the time I have the feeling that the first non-sense answer is only to get ride off an annoying customer. Considering that the dealer network getting thinner and thinner. A very well trained customer service could be the answer / solution. But in my eyes the current B&O customer service quality is adding nothing positiv
    Posted to General Discussion & Questions (Forum) by Audio on Sun, Dec 6 2020
  • Re: Beoremote Halo, the future B&O remote control

    [quote user="Carolpa"] [quote user="Audio"]I have a compatibility question regarding Beosound 35? Is somebody able to test, if the new BeoRemote Halo is showing the meta-data (e.g. t itle name, album name) when streaming via Airplay to a Beosound 35?[/quote](as expected) only "Airplay" is displayed on the Halo [/quote] Many thanks for the quick feedback. Too bad! I hoped the BeoRemote Halo could be alternative display for me, because the Besound 35 display does not show
    Posted to General Discussion & Questions (Forum) by Audio on Sun, Oct 4 2020
  • Re: Beoremote Halo, the future B&O remote control

    I have a compatibility question regarding Beosound 35? Is somebody able to test, if the new BeoRemote Halo is showing the meta-data (e.g. t itle name, album name) when streaming via Airplay to a Beosound 35?
    Posted to General Discussion & Questions (Forum) by Audio on Sun, Oct 4 2020
  • Quality of the B&O Customer Support - your experience?

    My experience I had in last months several technical questions regarding my B&O products. The process was in ALL cases the same. (1) I send a question via web template (2) I get a non-sense answer, demonstrating that the customer support people have no clue at all of the B&O product. (3) I have to react on this non-sense answer that it is totally wrong or does not help at all. (4) The support gives me the feedback that they can not help me and they will forward my question to headquarters
    Posted to General Discussion & Questions (Forum) by Audio on Sat, Sep 26 2020
  • Re: Harmony software

    Is it possible to stream the sound of TV life program from a Beovision Harmony in sync to a NL speaker e.g. Beosound 35? Similar as it was possible via Masterlink. I would like to listen to my Beosound 35 at the kitchen when e.g. news is running in the living room on a Beovision Harmony.
    Posted to General Discussion & Questions (Forum) by Audio on Tue, Sep 15 2020
  • Re: Is there any new speakers in the horizon

    [quote user="moxxey"]As finances at B&O must be awfully tight dealing with reduced sales from covid-19, their focus is almost certainly going to be on what sells in big numbers[/quote] Yes, it is expensive to develop different loudspeaker for different use-cases like B&O is doing it, and only big numbers will help to handle the overhead costs. For B&O to reach big number it would help to be more flexibel and to use software to do it. In my opinion B&O should develop Netlink
    Posted to General Discussion & Questions (Forum) by Audio on Sat, Sep 12 2020
  • Re: New B&O floor stand for Stage

    [quote user="Curly"]Seeing this makes me wish we could use the Stage as a center channel in a surround setup. [/quote] [quote user="Sandyb"]But that would be a more expensive product.[/quote] I do not think that it would be more expensive. Sonos or Bluesound for example were able to develop and selling soundbars offering the possibility to add additional loudspeakers for a surround set-up for a decent price. In my eyes it is a question of software not hardware! Certainly you need
    Posted to General Discussion & Questions (Forum) by Audio on Wed, Aug 26 2020
  • Re: B&O alternative for Sonos 5.1. Surround Set?

    [quote user="Mikipidia"]Because the stage is not a center channel speaker and it also has to do with latency[/quote] Sonos is managing it perfectly with the ARC and additional sub and rear-speakers without latency. From my viewpoint it is a technology and price topic. The B&O WISA loudspeakers are too expense (different price category) for the target customers / market to accompany the Beosound Stage. So it makes no sense to integrate WISA into the Stage - WISA is for customers who
    Posted to General Discussion & Questions (Forum) by Audio on Sat, Jun 27 2020
  • Re: B&O alternative for Sonos 5.1. Surround Set?

    [quote user="steve1977"]It would require a fundamentally new audio engine that allows to funnel individual channels to other speakers.[/quote] Roon RAAT (Roon Advanced Audio Transport) is able to handle multichannel streaming. In case B&O would decide to go on Roon RAAT at least they had a streaming protocol that is able to handle it. No need to wait for airplay / Apple. But I doubt that B&O is interested to move from the red to the blue ocean (see W. Chan Kim and Renée Mauborgne
    Posted to General Discussion & Questions (Forum) by Audio on Fri, Jun 26 2020
  • Re: Roon Labs – Who is using it and how?

    [quote user="Millemissen"]Seems that you are not quite up to date....B&O did not ditch NL.[/quote] ... we will see, but you forgot to add, that for multi-channel streaming B&O is using WISA. So no need to change anything. But unfortunately B&O is not following WISA consequently - or did B&O ditch WISA, too? At least B&O forgot to consider a WISA transmitter in the Beosound Stage and in the Beosound Core. As well as a WISA receiver at least in the Beolab Shape. But probably
    Posted to General Discussion & Questions (Forum) by Audio on Sun, May 31 2020
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