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  • BEO Moment screen fault

    The screen is flashing and the Jukebox is unresponsive see the video in the link. Moment video I would love to know if anyone else has had the same fault and what was the outcome. Derek
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Wed, Nov 24 2021
    Filed under: Moment, screen
  • Re: Black spot on Moment screen

    To remove the back/wooden piece all you need is a credit/debit card push the card down between the wood and metal frame and gently lever the wood on one of the long sides upwards moving around the side as you do it bit by bit it will come away, there are no wires attached to the wood. Once removed you will see the battery, which is stuck down with double sided tape which you gently peel away using the same credit/debit card, the electrical connection just pulls out horizontally, in the video they
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Sun, Aug 8 2021
  • Re: Black spot on Moment screen

    Hi Thought I would give an update to the "Black Spot" issue we had. I spoke to B & O in Denmark, who flatly refused to supply me a battery, but would only supply to thier registered engineer the total cost would be around £180. I managed to source a replacement battery from a company in Germany for the price of £24.78 delivered, it took about 1 week and arrived this morning. I fitted the new battery (2 minutes work) and it powered up fine, except the volume wheel and on
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Sat, Aug 7 2021
  • Re: Black spot on Moment screen

    Hi Thought I would give an update to the "Black Spot" issue we had. I spoke to B & O in Denmark, who flatly refused to supply me a battery, but would only supply to thier registered engineer the total cost would be around £180. I managed to source a replacement battery from a company in Germany for the price of £24.78 delivered, it took about 1 week and arrived this morning. I fitted the new battery (2 minutes work) and it powered up fine, except the volume wheel and on
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Sat, Aug 7 2021
  • Re: Black spot on Moment screen

    Hi Thought I would give an update to the "Black Spot" issue we had. I spoke to B & O in Denmark, who flatly refused to supply me a battery, but would only supply to thier registered engineer the total cost would be around £180. I managed to source a replacement battery from a company in Germany for the price of £24.78 delivered, it took about 1 week and arrived this morning. I fitted the new battery (2 minutes work) and it powered up fine, except the volume wheel and on
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Sat, Aug 7 2021
  • Re: Black spot on Moment screen

    BEO apparently WILL NOT under any circumstances release a battery to me, they will only supply to a recognised service engineer to fit at great expense when the job only takes a couple of minutes. Does anyone know where I can source a replacement battery please? Cheers
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Tue, May 11 2021
  • Re: Black spot on Moment screen

    Many thanks, brilliant video, it looks easy once ive sourced the correct battery. Cheers Derek
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Sat, Apr 24 2021
  • Re: Black spot on Moment screen

    [quote user="Fansastic"]You need a special tool to get the wooden pannel out. Go to a dealer for support. [/quote] Does anyone know where I can get the special tool to get the wooden panel out?
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Sat, Apr 24 2021
  • Re: Black spot on Moment screen

    That sounds plausable, now does anyone know how to get access to the battery?
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Fri, Apr 23 2021
  • Re: Black spot on Moment screen

    Its not a phone it is a streaming audio system, unless I am missing something?
    Posted to General Discussion & Questions (Forum) by delboyuk2508 on Fri, Apr 23 2021
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