Home Forums Product Discussion & Questions BeoCom Beocom 2, track point missing/broken

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  • #40029
    Fod
    BRONZE Member

      Hi all –

      I got my hands on a Beocom2 MKI and was happy (battery seemed good!) until I realised that the little joystick (or, in Bang & Olufsen terms, “track point” [EN] / “pegepind” [DA]) was broken/missing.

      Reading @meandmyshadow’s FAQ entry on B&O DECT phones, I noticed this:

      Servicing the BeoCom 6000 is very straight forward and most dealers are equipped to do it, and all parts can be easily replaced with minimum fuss.

      […]

      However the same cannot be said for BeoCom 2. Other than software related issues and a battery change, dealers have no way of servicing it and should you damage your BeoCom 2 it will be necessary to order an exchange handset – this is not cheap!

      What are the chances that I can either…

      1. find the part number, find the part and replace it myself
        or
      2. find someone who can?

      I think I once stumbled across someone who did a “complete” refurbishment (new track point + display), but now my Google skills seem to evade me…

      Any ideas?

      Best Regards,


      Jakob

      RenderedImage

      #40030
      dinyavin
      BRONZE Member

        Hi Jakob, how did you solve it in the end?

         

        Faced the same issue yesterday=(

        #40031
        Fod
        BRONZE Member

          Hi Jakob, how did you solve it in the end?

          I did not! Even though it wasn’t an extremely expensive purchase, it annoys me that I now have a non-working Beocom 2 lying around.

          If you find a solution, please let me know.


          Jakob

          #40032
          Hiort
          BRONZE Member

            I have also a Beocom with broken joystick. Not that many people out there that fix that issue. You need to tear down the whole phone and that is not an easy task. There was a UK guy on eBay that offered to do that work but it was too costly for me.

            #40033
            Fod
            BRONZE Member

              […] There was a UK guy on eBay that offered to do that work but it was too costly for me.

              Maybe that was the “refurbish guy” I mentioned above. Do you by any chance have his contacts details / a link?

              BR,


              Jakob

              #40034
              Hiort
              BRONZE Member

                Try reach him here: alpaca_luw3327qhfc@members.ebay.co.uk

                Or Ebay Uk Id: userid02222023

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