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Beolab 50 3.0 New Software

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politician
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politician replied on Wed, Oct 21 2020 11:19 AM

Martin:
I have now downloaded and installed sw 3.0.0.527. According to my dealer this is an officiel release and not a Beta sw.

That's curious, as I emailed B&O Support and they told me exactly the opposite:

"Thank you for reaching out to Bang & Olufsen Support regarding your BeoLab 90 and Beolab 50.


We are glad to assist you to update your products to the latest software but after checking our system, it seems that your products are already updated to the latest software.

1 - Beolab 90: V2.3.4.7045 which is the latest market release.
2 - Beolab 50: V2.3.4.7045 which is also the latest market release."

Michael
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Michael replied on Wed, Oct 21 2020 12:05 PM
politician:

That's curious, as I emailed B&O Support and they told me exactly the opposite:

" Thank you for reaching out to Bang & Olufsen Support regarding your BeoLab 90 and Beolab 50.

We are glad to assist you to update your products to the latest software but after checking our system, it seems that your products are already updated to the latest software. 1 - Beolab 90: V2.3.4.7045 which is the latest market release. 2 - Beolab 50: V2.3.4.7045 which is also the latest market release."

It seems like B&O is a bit confused :)

Beolab 50, Beolab 20, Beolab 8000 x 2, Beolab 4000 x 2, 
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Razlaw
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Razlaw replied on Wed, Oct 21 2020 12:50 PM
politician:

That's curious, as I emailed B&O Support and they told me exactly the opposite:

" Thank you for reaching out to Bang & Olufsen Support regarding your BeoLab 90 and Beolab 50.

We are glad to assist you to update your products to the latest software but after checking our system, it seems that your products are already updated to the latest software. 1 - Beolab 90: V2.3.4.7045 which is the latest market release. 2 - Beolab 50: V2.3.4.7045 which is also the latest market release."

Try contacting them through the app. I submitted an inquiry about 527 through the app’s support/contact feature. The app indicated that it was collecting data and then submitted the request. I quickly received a response from B and O that they were checking in to it. This morning the app showed an update as available. I presume it is 527.

Edit.....update done....it was 527.

Beolab 50s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Martin
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Martin replied on Wed, Oct 21 2020 1:12 PM

Hi Raslaw, 

When You have had time to check your new update (527), can you see if you experience any differences vs your "old" software (257). 

Best Regards
Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K. 

Razlaw
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Razlaw replied on Wed, Oct 21 2020 2:36 PM
Martin:

Hi Raslaw,

When You have had time to check your new update (527), can you see if you experience any differences vs your "old" software (257).

Best Regards Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K.

Will do

Beolab 50s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

politician
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I emailed Support back at B&O, asking whether v3.0.x is beta software and got the following rather vague response:

"Thank you for your reply.

It could potentially be a beta firmware yes. The reasons for them having access to it could be varied from beta testing to needing a fix the firmware in question provides and accepting the potential bugs."

Wonder whether @Geoff Martin could throw any light on the situation?

Michael
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Michael replied on Wed, Oct 21 2020 10:00 PM
politician:

I emailed Support back at B&O, asking whether v3.0.x is beta software and got the following rather vague response:

" Thank you for your reply.

It could potentially be a beta firmware yes. The reasons for them having access to it could be varied from beta testing to needing a fix the firmware in question provides and accepting the potential bugs."

Wonder whether @Geoff Martin could throw any light on the situation?

Thanks for that. It’s a bit humorous but it is also the company I have gotten to know through the years. We shall not forget it is a small company doing very exquisite technology. And they are danish :).

Beolab 50, Beolab 20, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9i, BeoPlay H6, EarSet 3i, 
BeoVision Avant 55, BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Razlaw
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Razlaw replied on Wed, Oct 21 2020 10:57 PM
Martin:

Hi Raslaw,

When You have had time to check your new update (527), can you see if you experience any differences vs your "old" software (257).

Best Regards Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K.

Initially I am not seeing anything different with one possible exception. With .257 if everything was off and I activated the 50s using the app, still with no source turned on, they would make a clicking sound a couple times. Now activating them from the app makes no sound until a different listening preset is selected.

Was there something in particular you were seeing or hearing?

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Emil Jensen
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Michael:
politician:

 

I emailed Support back at B&O, asking whether v3.0.x is beta software and got the following rather vague response:

 

" Thank you for your reply.

 

It could potentially be a beta firmware yes. The reasons for them having access to it could be varied from beta testing to needing a fix the firmware in question provides and accepting the potential bugs."

 

Wonder whether @Geoff Martin could throw any light on the situation?

 

 

Thanks for that. It’s a bit humorous but it is also the company I have gotten to know through the years. We shall not forget it is a small company doing very exquisite technology. And they are danish :).

With a Swedish CEO ;)

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Martin
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Martin replied on Thu, Oct 22 2020 7:48 AM

Hi,

I got the information below from my dealer regarding 3.0.0.527:

It says "no new features" below, BUT there is ONE new feature. You can switch OFF Beolab 50 with the B&O-app with this new software and still have the television ON. 

Version 3.0.0.0527 Release date 19th October 2020

Released for Nordics: 19th October 2020
Released for rest of world: 26th October 2020

New features:
- None

Symptom:
- Speakers are losing connection to each other AR19212
- Distance, Level, and Role not working AR19870
- Autocalibrate does not work AR19835

 

 

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K. 

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Martin replied on Thu, Oct 22 2020 9:24 AM

Hi Raslaw, 

I think the big "new" thing is that the BL50 with this new software is always connected to ethernet even when they are in "deep standby". Before we have to "wake up" the speakers but now they are awake with Ethernet all the time. 

I will in this weekend try to listen more to music and see IF I can hear a better sound quality than before. I have not had so much time since I did the upgrade to listen at music and compare the sound quality with the old softwarel. 

Best Regards

Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K. 

Michael
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Michael replied on Thu, Oct 22 2020 10:16 AM
Martin:

Hi Raslaw,

I think the big "new" thing is that the BL50 with this new software is always connected to ethernet even when they are in "deep standby". Before we have to "wake up" the speakers but now they are awake with Ethernet all the time.

I will in this weekend try to listen more to music and see IF I can hear a better sound quality than before. I have not had so much time since I did the upgrade to listen at music and compare the sound quality with the old softwarel.

Best Regards

Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K.

I think my speakers still “sleep” when not actively in use but I think they sooner go into “sleep” after turning off as I hear more clicks than before when I turn my tv off.

Haven’t yet tried accessing them when they are not in use but before they would click and awaken. I believe they still do but not sure. And as before WiFi seems always to be on, which is really annoying me. As I don’t use it :). Bad software design.

Beolab 50, Beolab 20, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9i, BeoPlay H6, EarSet 3i, 
BeoVision Avant 55, BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Beofile7
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Beofile7 replied on Thu, Oct 22 2020 5:03 PM

Sorry michael. You don't control this thread.

 

Updated and...... disaster!

Where do we go from here? I actually don't know. 

All day at the dealer with suggestions but no results.

 

Did  I really buy into 1/2 my retired life trying to get a pair of speakers to do as they said on the tin?

 

They are now unplugged. I cannot listen to them, My A2 sounds better!

 

What is known as a Clusterf@@k!

 

But at least it ownly cost 26,000 pounds!!!!!!!!!!!!!

Sandyb
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Sandyb replied on Thu, Oct 22 2020 5:36 PM

I've got my 50s arriving for installation in a few weeks.

Certainly hoping that I dont have to report back with any similar or major issues.

 

 

Beofile7:

Sorry michael. You don't control this thread.

 

Updated and...... disaster!

Where do we go from here? I actually don't know. 

All day at the dealer with suggestions but no results.

 

Did  I really buy into 1/2 my retired life trying to get a pair of speakers to do as they said on the tin?

 

They are now unplugged. I cannot listen to them, My A2 sounds better!

 

What is known as a Clusterf@@k!

 

But at least it ownly cost 26,000 pounds!!!!!!!!!!!!!

 

Razlaw
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Razlaw replied on Thu, Oct 22 2020 5:45 PM
Sandyb:

I've got my 50s arriving for installation in a few weeks.

Certainly hoping that I dont have to report back with any similar or major issues.

I am sure they will work fine. Mine have been rock solid from new and the new software has only improved them. Enjoy them when they arrive.

Beolab 50s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Mikipidia
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Mikipidia replied on Thu, Oct 22 2020 6:43 PM
Beofile7, why don’t you return them? Why hasn’t your dealer come by yet to fix them? Surely they are still in warranty.

I know all about the issues as i had them all and i’ve had them since launch(that’s literally the reason my podcast startedStick out tongue). But even mine are solid now and have been for a long time. You can still email me if you want help, mikipedi4@gmail.com

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Mikipidia
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Mikipidia replied on Thu, Oct 22 2020 6:46 PM
@politician

I can email you the file if you like? Your dealer should also be able to do the same btw.

Email me at mikipedi4@gmail.com if you likeSmile

New: Beovision Harmony, Beolab 50's, Beolab 18's, Beolab 17's, Beolab 3's, Beosound 9000 mk3, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay H4 gen 2, Beoplay E8 3.0

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https://www.youtube.com/c/Mikipedia

Old: Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

politician
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I'll drop you a line, Mikipidia. Thank you!

Michael
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Michael replied on Fri, Oct 23 2020 1:07 AM
Beofile7:

Sorry michael. You don't control this thread.

Updated and...... disaster!

Where do we go from here? I actually don't know.

All day at the dealer with suggestions but no results.

Did I really buy into 1/2 my retired life trying to get a pair of speakers to do as they said on the tin?

They are now unplugged. I cannot listen to them, My A2 sounds better!

What is known as a Clusterf@@k!

But at least it ownly cost 26,000 pounds!!!!!!!!!!!!!

What do you mean control this thread? Everyone has tried to help you out beophile and you still just yell at us. It’s very unnecessary and I don’t understand why.

What was the disaster? What happened? Why don’t you take this up with B&O?

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BeoSound Core, BeoSound 9000, BeoSound Century, 
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BeoVision Avant 55, BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Esax
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Esax replied on Fri, Oct 23 2020 3:00 PM
Martin:

Hi Michael,

I also got the software 3.0.0.527 and have also tried other variations of the 3.0 software. My feeling is that the BASS is much less with this new software tnan the old 2.3.4.7045. What is your opinion about the Bass response?

I dont feel that the sound quality is improving. I have rolled back to 2.3.4.7045

Best regards

Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K.

I agree, they fucked them up.

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Martin replied on Fri, Oct 23 2020 3:27 PM

Hi Esax,

Have You experienced the same as me with much lower BASS-response with the new software 3.0.0.0527?

Have experienced other problems than the "BASS" problem?

Best Regards
Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K. 

Michael
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Michael replied on Fri, Oct 23 2020 3:33 PM
I just want to say I experience more bass. I have turned it down from two plus to zero in my beovision. My friends who listened to them both yesterday and the day before also like the sound. I guess maybe it’s a new calibration that would be helpful your you people who experience a lack of bass perhaps?

For me they sound good now anyway. Sorry to see not everyone has the same experience. But I’m hoping that it will be resolved.

I’m going to get a microphone soon so I can start doing calibrations for my house.

Beolab 50, Beolab 20, Beolab 8000 x 2, Beolab 4000 x 2, 
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BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9i, BeoPlay H6, EarSet 3i, 
BeoVision Avant 55, BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Esax
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Esax replied on Fri, Oct 23 2020 5:55 PM
Martin:

Hi Esax,

Have You experienced the same as me with much lower BASS-response with the new software 3.0.0.0527?

Have experienced other problems than the "BASS" problem?

Best Regards Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K.

I can’t my finger on it. But somethings way of. As is I prefer my balance.

The app doesn’t work.

But you can acces the the speakers in sleepmode with wifi.

Beovision 7-55 MK1 red, Beolab 10 red. Beolab 50, all black. Beolab 17 broken ice. Beolab transmitter. Apple tv4 and apple express 2.

Esax
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Esax replied on Fri, Oct 23 2020 6:10 PM
My guess:

There are quite a few beolab 50 for sale. I would think that many have complained that it is not possible to use them without neighbors being disturbed. It feels like B&O has changed the base due to that.

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DGRouge
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DGRouge replied on Fri, Oct 23 2020 6:21 PM
The sound also changed in my setup - to less bass. A bit surprising - did Geoff get new ears? Unsure
Esax
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Esax replied on Fri, Oct 23 2020 6:36 PM
I've been listening to them for a while. The punch is gone and also the sub bass.

Maybe my neighbours like them, I don’t.

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Mikipidia
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Mikipidia replied on Fri, Oct 23 2020 7:36 PM
Have any of you retuned them with the mic?

I lost my setting pre sw upgrade, then upgraded sw and then re tuned them and they sound bloody fantastic. Even more so than before and the punch is still there, so maybe it’s the “old” tuning file with the new sw that makes it sound extra different? Just a thought.

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https://www.youtube.com/c/Mikipedia

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Esax replied on Fri, Oct 23 2020 11:54 PM
Mikipidia:

Have any of you retuned them with the mic?

I lost my setting pre sw upgrade, then upgraded sw and then re tuned them and they sound bloody fantastic. Even more so than before and the punch is still there, so maybe it’s the “old” tuning file with the new sw that makes it sound extra different? Just a thought. New: Beovision Harmony, Beolab 50's, Beolab 18's, Beolab 17's, Beolab 3's, Beosound 9000 mk3, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay H4 gen 2, Beoplay E8 3.0

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https://www.youtube.com/c/Mikipedia

Old: Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

I’ll try later today.

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Razlaw replied on Sat, Oct 24 2020 12:20 AM
Mikipidia:

Have any of you retuned them with the mic?

I have not. The sound is so much improved from the update I have seen no need to, although I am a bit curious if I would notice a difference so I may do it.

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DGRouge replied on Sat, Oct 24 2020 12:27 AM
Have tried - find I have to use the ‘BL5 sound design’ to get sufficient bass. May have to try a few more times.
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Martin replied on Sat, Oct 24 2020 2:51 PM

Hi,

Directly after the sw update to 3.0.0.0527 I also noticed at least the same sound quality as with the old software. I have read somewhere that you should factoryreset the speakers after every sw update and I did that. This was an mistake.

After the factory reset all the bass respons was gone. I have tried to fiddle arround in the Bl 50 webUI and changed latency mode from Auto to Low. And with this change the nice sound quality with good bass come back again.It shoud be the opposite, low should sound worse than high latency.

B&O have done something very wrong with the new software especially with the latency setup. If I change from Low to High all bass dissapear. 

With the old sw I always had Auto or High latency when listening to music. Now I have it on Low and the sound is pretty good. Very strange.

So DONT make factory reset on the speakers with this new sw because then the Bass response will dissapear in Wide beam on high/auto latency when listening to music.

Best regards

Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K. 

Mikipidia
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Mikipidia replied on Sat, Oct 24 2020 3:16 PM
I have done that exact thing and don’t have that issue 🤷🏼‍♂️

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Mikipidia replied on Sat, Oct 24 2020 4:11 PM
Never mind spoke to soon, have very little bass now too. Had to do something electric so took the power off and now i can tell the difference. I’ll try resetting them and report back, the difference with low and high/auto is huge🤷🏼‍♂️

Had to edit low/ high/auto, sorryAngry

New: Beovision Harmony, Beolab 50's, Beolab 18's, Beolab 17's, Beolab 3's, Beosound 9000 mk3, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay H4 gen 2, Beoplay E8 3.0

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https://www.youtube.com/c/Mikipedia

Old: Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

Mikipidia
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Mikipidia replied on Sat, Oct 24 2020 6:11 PM
Did some more digging and I only have this in wide mode, narrow mode is unaffected😤

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Razlaw
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Razlaw replied on Sat, Oct 24 2020 6:27 PM
I guess I am lucky. Mine are fine. Listening to some classical music just now with some bass tones from the strings. The bass was too much, could feel it in my chair. Changed from BL5 to narrow mode. That toned it down but still feel the bass. Have listened to some more bass heavy pieces, other than classical, bass is great as is the rest of the sound.

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Mikipidia
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Mikipidia replied on Sat, Oct 24 2020 8:14 PM
Found where it is, there is an issue with beam control and room compensation and I’ve let them know. The issue is that as soon as you have any mic measurement set and you set the beam control to “wide” it kills all the bass. All my modes have different measurements and as soon as I change the beam from narrow to wide, the bass is gone.

So for now a quick fix is to set all your presets to narrow beam.

It has nothing to do with latency as we’ve tried it all different ways and as long as the beam is set to narrow it’s all fine and sounds like it’s supposed to sound. I’ve let all the people i could know 🤞

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Martin
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Martin replied on Sun, Oct 25 2020 8:45 AM

Hi,

I order to get the Bass response back you can also have the speakers in Wide beam and change the latency from Auto/high to Low when listening to music. I found out that this latency change will give you back the nice total sound quality with very good bass response in wide beam.

Mikipedia is right about that only wide beam is affected but until a sw correction is coming just change the latency to low and everything works as it should when listening to a music source.

Martin

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Mikipidia
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Mikipidia replied on Sun, Oct 25 2020 11:45 AM
I don’t know about the rest of your setup martin, but if you have other speakers around with the latency set to low, are they still in sync with the rest? For me they are not, so that’s why i chose to just set the beam to narrow.

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Martin
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Martin replied on Sun, Oct 25 2020 11:55 AM

Hi Mikipedia,

I have a special preset for just music in 2.0 setup. It is this preset that I have changed latency from high to low. Then I have other preset for 5.0 setup and this preset is still at auto latency just to get syncronization between all 5 channels. The interesting thing is that when I look at something on tv and using "auto" on the latecy and wide beam then all bass is there. It is just when using audiomode on the Tv and auto/high latency combined with wide beam where the bass has dissapeared.

/Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K. 

Martin
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Martin replied on Sun, Oct 25 2020 11:55 AM

Hi Mikipedia,

I have a special preset for just music in 2.0 setup. It is this preset that I have changed latency from high to low. Then I have other preset for 5.0 setup and this preset is still at auto latency just to get syncronization between all 5 channels. The interesting thing is that when I look at something on tv and using "auto" on the latecy and wide beam then all bass is there. It is just when using audiomode on the Tv and auto/high latency combined with wide beam where the bass has dissapeared.

/Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K. 

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