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Cant Play via iPhone Dock on Beoplay A8

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HGST
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HGST posted on Fri, Jul 10 2020 9:51 AM

My neighbor passed his A8 to me so I could help him set up AirPlay. First thing I did was plug in my iPad into the lightning dock. It started charging my iPad and I could play some YouTube videos (sound only of course).

Then I managed to set up AirPlay and that works too but sometimes the sound would disappear and come back. Sometimes it wont. Anyway thats another problem. The problem I am having now is when I try plugging in my iPad to the dock, it wont play anymore. Neither will it charge. The play button light goes off the moment I plug it in.

What gives? I dunno how to fix this. Could it be a flaky dock? I also tried my iPhone, doesnt work either. Any suggestion or advice would be much appreciated. Thank you all in advance

Btw during AirPlay, the sound would suddenly stop and sometimes it will come back. Nothing consistent. After I tried it further, it seems to be able to play the whole album now instead of stopping at every song. 

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mimarko
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I have the similar problem with my BeoPlay A8. When I put iPhone or iPad on dock, charging not working and cant play music, also green button goes off. I tried to replace plugged dock and still not working, thats mean the dock module is okay. What could be a problem?

Thanks for help

Marko Mitic

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