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Beoremote Halo, the future B&O remote control

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jvezina
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jvezina posted on Fri, Mar 6 2020 3:56 PM

The FCC has released information about the table version

https://fccid.io/TTU-HALOTABLE

Have a nice day,

Jean

 

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Ferdinand
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I saw the Halo at my dealer on Saturday, and although I was already intrigued since the first leaked video it didn’t disappoint at all, knowing that some people do not like it.

I would have a very limited use-case for my BS1, as my other B&O products are too old, but I still want to have one. That it is a great achievement.

There is probably no good rationale explanation why one would spend ca 700$ on a volume remote control. I am now having tough discussions with the FS (wife), as she states ‘you buy Halo I say Hejdå (goodbye) Big Smile

And then my dealer came up with the great idea that I need a Core as well for my BS9000 😀

I love his enthusiasm.

“I have to work on my core” I tell my wife in return Smile

To be continued, and please do see the Halo IRL it is amazingly cool.

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AnalogPlanet
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All of that is pretty usual thing I guess, just compare the price of a (new) iPad Air in the US vs Europe. And any other Apple product, btw. So the Halo, being the EU product, probably gets priced the other way around.

Mikipidia
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The salestax(vat/btw etc) of 21% is included in the pricelists here, if the product is sent abroad that is not payed here. So if i ordered 50’s at asking price outside the EU from my dealer that would get an instant 21% pricecut, so i’d pay my dealer 5 and a bit grand in euro’s less than the pricetag in store. So the pre sales tax figure here for 50’s is ~$29000 US Dollar. That’s including all the dealers cut and b&o’s cut, no deals etc. So that’s an enormous markup.

I’ll see if i van find it again, the import tax thing and what not. I think it applies above a certain amount iirc. Eitherway it’s not helpful for b&o’s business in north america.

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trackbeo
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I usually include the VAT in my "emotional calculations" because, just imagine you ship an entire cargo container of B&O gear, how much of it arrives damaged?  (The high-end stuff I mean, probably the earphones arrive unscathed.)  So I reserve my outrage for retail pricing in excess of that.   But back to the Halo again: Might one reason for price parity (approx.) B&O has chosen, be that otherwise it would be an ideal candidate for gray-marketing?  No power supply differences, no shipping damage worries, no configuration / support hassles for the in-country dealers to moan about...

Rudi Pedersen
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Rudi Pedersen:

Hi Thomas

Do you know why the Halo shows local sources that is unchecked in the product and not shown in the App

Best regards Rudi

On my Halo this issue is now solved - probably by a SW update
Wolf_70
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I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support,
Wolfgang 

 

Wolf_70
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I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support,
Wolfgang 

 

Wolf_70
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I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support,
Wolfgang 

 

Carolpa
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Wolf_70:

I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support, Wolfgang

1. Goto settings, products, beoremote halo, software in the B&o app. There it should be possible.

2. Visible after update
Wolf_70
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that's the problem; in the app under software the update button dosen't work (it is light grey and nothing happens when I press the button)!?

Carolpa
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Wolf_70:

that's the problem; in the app under software the update button dosen't work (it is light grey and nothing happens when I press the button)!?

were do you see the greyed out button?

If you go to Beoremote Halo and there to software; there I had the same issue. But see my description; there I could update the Halo

Wolf_70
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in the B&O App (iPad)!?

Carolpa
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goto the icon next to the "+"; the "man" (or is it an imbalance) = Settings

than to Products; Halo; Software

Wolf_70
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Thanks for your support, Carolpa!

But this is exactly what I have done. My new theory is, that the update is running in the background and I simply have to wait. I will give a feedback!

laseralex
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I am having exactly the same problem with a Halo I received yesterday: red dot indicating software update, grayed out update button, and no multiroom icon.

I have submitted a support case.  I expect B&O will acknowledge receipt of the inquiry, wait a few days to tell me it has been raised to a higher level, and then never respond to me again.  😕

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Control:  9x Essence Remote  • 1x Beoremote Halo

seethroughyou
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laseralex:

I am having exactly the same problem with a Halo I received yesterday: red dot indicating software update, grayed out update button, and no multiroom icon.

I have submitted a support case. I expect B&O will acknowledge receipt of the inquiry, wait a few days to tell me it has been raised to a higher level, and then never respond to me again. 😕

2x Beosound Moment 4x Beosound Essence Mk II 3x Beolab 8000 1x Beolab 6000 1x Beolab 3 3x Beolab 2 4x BeoPlay M5 1x BeoPlay A6 9x Essence Remote

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