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Essence Remote - gone stiff

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Chris Harrison
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Peak District
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Chris Harrison posted on Thu, Jul 4 2019 11:40 PM

My Essence Remote has gone stiff. It was working perfectly and all of a sudden very stiff.

Updated software on my Essence Mark 1 (surprised an update was available!) and cannot connect the remote unless I update the software. No software now available. 

Any suggestions? Thanks all.

Beosound 8, Beotime, Beocom 4, Beo 5, Lutron Rania, MacBook 15" (Mid 2015), iPad Pro, iPhone 6S, B&O Play H3, Beolit 12, Form 2, A8 Headphones, B&O Play A1, B&O Essence

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w5bno123
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London
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w5bno123 replied on Thu, Jul 4 2019 11:56 PM
Chris Harrison:

My Essence Remote has gone stiff. It was working perfectly and all of a sudden very stiff.

Updated software on my Essence Mark 1 (surprised an update was available!) and cannot connect the remote unless I update the software. No software now available.

Any suggestions? Thanks all.

Beosound 8, Beotime, Beocom 4, Beo 5, Lutron Rania, MacBook 15" (Mid 2015), iPad Pro, iPhone 6S, B&O Play H3, Beolit 12, Form 2, A8 Headphones, B&O Play A1, B&O Essence

It will be an issue with the internal bands. Sadly it’s unrepairable.
leosgonewild
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leosgonewild replied on Fri, Jul 5 2019 7:39 AM
Press the pairing button on the Essence. Then put the remote in pairing. Then push the button on the Essence again. Now it should pair.
leosgonewild
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leosgonewild replied on Fri, Jul 5 2019 7:40 AM
And about the stiffness, it is the wheel bearings.
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