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Bang & Olufsen app 2.3 beta released

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MrAndersen
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MrAndersen Posted: Wed, Jan 23 2019 7:50 AM

Hi guys

Sorry for the long silence. We had to skip our January release since the vacation period moved our timeline. This is now two months of development coming out. In this release we have many improvements to the Beolab 50+90 and to the Bluetooth products.

The beolab speakers now have the same UX as the other products and you can control the features from the individual cards. You can also control the sound direction and see the current direction from the cards. For this to work the best you need to update your Beolab speakers to the version released yesterday. A lot of bugs have been fixed on the speakers in that version. Also bass and treble control will not work until you have that version. 

We are migrating all the features from the Beoplay app into this app and we started migrating the users as well. This has created a lot of feedback that we needed to deal with. We have added the Beoplay S3, added the ability to save tonetouch presets as your own (this is not in the beta yet, but will be today or tomorrow), improved the sw update experience. 

Want to be a beta tester? Go here for iOS https://testflight.apple.com/join/Zre8WT18 or sign up through the Play Store on Android

Best regards

Thomas, Bang & Olufsen 

 

Nidi
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Nidi replied on Wed, Jan 23 2019 9:24 AM

Hi MrAndersen, is it not possible to adding the Timer option directly to the product page - like it is for the Alarm?

Best regards

Thomas

Millemissen
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Since quite a while it has been possible to re-order your products in the products view (and not having them in alphabetic order).

It has also been possible to personalize the ‘radio functions’ showed - e.g. not to show nearby stations....

No matter how often I do this, it returns to default next time I open the app.

What is the point of being able to do this, when the app does not ‘remember’ my settings 🙄

Am I the only one with this problem (which has been discussed before)?

@ Thomas - If not, why can’t this be seen as a bug, that should have been focused on and adressed long ago?

MM

There is a tv - and there is a BV.

Dyssegaard
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Dyssegaard replied on Wed, Jan 23 2019 10:46 AM
Millemissen:

Since quite a while it has been possible to re-order your products in the products view (and not having them in alphabetic order).

It has also been possible to personalize the ‘radio functions’ showed - e.g. not to show nearby stations....

No matter how often I do this, it returns to default next time I open the app.

What is the point of being able to do this, when the app does not ‘remember’ my settings 🙄

Am I the only one with this problem (which has been discussed before)?

@ Thomas - If not, why can’t this be seen as a bug, that should have been focused on and adressed long ago?

MM

There is a tv - and there is a BV.

I have just tested your issues on the new 2.3 beta and the produkt order is kept when I shut the app down and reopens it. However, if I log out and in again, the product order is reset.

The radio preferences are saved, even if I log out and in again.

Best regards - Dyssegaard

Family room: Beovision 11-40 / Beosound Core, Beolab 3 (front), Beolab 8000 / R1 (back), Beolab 2 (sub), AppleTV 4K, Chromecast. Bedroom: Beoplay M5. Home office: Beolit 12. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

Dyssegaard
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Dyssegaard replied on Wed, Jan 23 2019 12:30 PM
@MrAndersen

Hi Thomas.

I have now tested the 2.3.0.17964 beta.

Volume and playback/pause for BT products (my A1 and H8)

-> works ok Big Smile. However, its no longer possible to update the software of the BT product:

Reboot is also shown as a possibility for BT products - it does not work, and should not be selectable:

Reboot of wifi product - tested on my Core.

-> works ok Big Smile

General comments:

The problem with TuneIn logos not displaying on some station is still present:

However, in this version the blank stations are different from the previous release. Please note, that the problem is only present in the iPhone version and not in the iPad version.

The problems, that I have previously reported to you on the integrated setup (Bv11/Core) are still present, but I guess that they were not in focus in this release?

Best regards - Dyssegaard

Family room: Beovision 11-40 / Beosound Core, Beolab 3 (front), Beolab 8000 / R1 (back), Beolab 2 (sub), AppleTV 4K, Chromecast. Bedroom: Beoplay M5. Home office: Beolit 12. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

Millemissen
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Dyssegaard:
Millemissen:

 

Since quite a while it has been possible to re-order your products in the products view (and not having them in alphabetic order).

It has also been possible to personalize the ‘radio functions’ showed - e.g. not to show nearby stations....

No matter how often I do this, it returns to default next time I open the app.

What is the point of being able to do this, when the app does not ‘remember’ my settings 🙄

Am I the only one with this problem (which has been discussed before)?

@ Thomas - If not, why can’t this be seen as a bug, that should have been focused on and adressed long ago?

MM

 

I have just tested your issues on the new 2.3 beta and the produkt order is kept when I shut the app down and reopens it. However, if I log out and in again, the product order is reset.

 

The radio preferences are saved, even if I log out and in again.

Thanks for commenting!

So - untill now it seems to be an issue, that only I experience.

I never log out of the app.....I see no reason to do that.

I wonder if deleting the app (and reinstalling it) would help, but honestly I am not in the mood for setting it up once again.

MM

There is a tv - and there is a BV.

Millemissen
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@Thomas

I tried to add my S3 (which now should be possible).

However, when I tap the S3 icon, the app tells me that it has found an Avant tv and asks if it should be setup.

My Avant has been in the app for ages - I use it all the time from the app (mostly joining my Essence).

Since I don’t want that, I tap the Back button at the top - but nothing happens (occasionally it causes the app to crash).

Only way to get back is to close the app and open it again.

Not really sure, what I shall think of that ‘update’.

P.S. otherweise the app works well, does what I want/need for daily use - I use it all day.

MM

 


There is a tv - and there is a BV.

AnalogPlanet
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Following Dyssegaard‘s feedback on missing TuneIn logos, just wanted to try to contribute with the information that in current official app version 2.2.0 logos are missing in both iPhone and iPad version. Not sure if it helps to isolate the reason more easily, but maybe it could.

Dyssegaard
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AnalogPlanet:

Following Dyssegaard‘s feedback on missing TuneIn logos, just wanted to try to contribute with the information that in current official app version 2.2.0 logos are missing in both iPhone and iPad version. Not sure if it helps to isolate the reason more easily, but maybe it could.

My iPad mini is an old one, and it is on iOS 9.3.5. Maybe your iPad is more up to date. If so, that could be the reason for us having different iPad experience ...

Best regards - Dyssegaard

Family room: Beovision 11-40 / Beosound Core, Beolab 3 (front), Beolab 8000 / R1 (back), Beolab 2 (sub), AppleTV 4K, Chromecast. Bedroom: Beoplay M5. Home office: Beolit 12. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

MrAndersen
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@Nidi: On what product should the timer be added?

@millimissen: The problem where it forgets the order and radio categories is sooo strange. We have tried to repro this but cannot. The only way we can make it happen is to log out and in again. We are kinda stuck on it since we haven't got an indication of how it could happen. Nor is there anything in your logs. A simple app restart makes it happen every time?

@Dyssegaard: That is the latest version of the A1? We changed the tunein logos to use high res, we might have broken something there. I will log it as a bug. Yes the integrated setup is not fixed, we haven't opened this up. It is so very complicated to work on and test. It is on our backlog.

@millimissen: That sounds odd, the Avant should not appear again. If you click the S3 are you able to add it?

ibg001
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ibg001 replied on Wed, Jan 23 2019 3:51 PM

How can I get access to test the beta app? I have TestFlight installed on iPhone. 

MrAndersen
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I have just updated the post with a link. You can it through that

Dyssegaard
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MrAndersen:

@Dyssegaard: That is the latest version of the A1?

Yes, it is on the latest version, but it would be good to have the app state if this is the case or an update is available ...

Best regards - Dyssegaard

Family room: Beovision 11-40 / Beosound Core, Beolab 3 (front), Beolab 8000 / R1 (back), Beolab 2 (sub), AppleTV 4K, Chromecast. Bedroom: Beoplay M5. Home office: Beolit 12. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

MrAndersen
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Ahh, well we have actually added that. You will see a red dot on the gear in the home view in case there is an update. The dot will then also be on the product in the product list

Nidi
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Nidi replied on Thu, Jan 24 2019 5:54 AM

@MrAndersen .... a timer option directly to the product page would be nice for my Beosound 1 in the bedroom

 

MrAndersen
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The alarm control is here, or do you mean on the home view?

1990
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1990 replied on Thu, Jan 24 2019 7:27 AM

@MrAndersen: I think Nidi means the sleep timer function (that is available on the ip-settings page)

Nidi
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Nidi replied on Thu, Jan 24 2019 10:15 AM

Yes, that i mean...sleep timer function...

 

Nidi
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Nidi replied on Thu, Jan 24 2019 10:25 AM

Nidi
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Nidi replied on Thu, Jan 24 2019 10:35 AM

mjmedlo
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mjmedlo replied on Thu, Jan 24 2019 11:26 AM
Nidi:

Yes, that i mean...sleep timer function...

I would love to have the sleep timer function.

Especially on the televisions.
kuyttendaele
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At first the new release couldn't access my BeoPlay A1 and S3.

After removing the A1 and S3 from the bluetooth devices on my iPhone 6 the app could add and access the A1 again. Still can't add the S3. It does find the S3 but when adding it I get the error "An error occured, trying to add the product to your account".

Functionality of BV14-40 remains excellent.

Karel.

 

Fansastic
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Fansastic replied on Thu, Jan 24 2019 2:05 PM
The report function to b&o care in the app does not work. Not able to send a message in the selection page of the regarding product.

Slightly off topic, Since a while I do not get any response on reported errors any more. Is the b@o care team still in place?

Serge
Hiort
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Hiort replied on Thu, Jan 24 2019 3:25 PM

App works well with my P2.

Think it would be nice to get some kind of visual indication that the app have detected e.g stop / start / next track .

You of course hear what is happening, but that would give a better feel.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

chucky
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chucky replied on Thu, Jan 24 2019 6:21 PM
3 out of 7 products do not work.

It does not really like my BLGW. The app works but my BLGW refuses. I am already done for now, no patience.

MrAndersen
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MrAndersen replied on Fri, Jan 25 2019 12:32 PM

@Nidi: I see, I will investigate

@Millemissen: I finally found an internal guys with the same problem as you got. Will work with him to resolve the personalization that disappears

@Kuyttendaele: If you have never updated the S3 then it is not compatible with the app. You need to update it using a cable first. Could this be the case?

@Fansastic: Our support is currently being restructured. We have an external company handling 1 tier, the more complicated cases will go to Beocare

@Hjort: Good point. I will ask the designers

@chucky: The first view is from the Beolink app? What is the problem with your gateway?

kuyttendaele
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MrAndersen:

@Kuyttendaele: If you have never updated the S3 then it is not compatible with the app. You need to update it using a cable first. Could this be the case?

It has not been updated for >1 year... that could indeed be the case! I'll update it over the weekend.

Thanks!

Karel.

Millemissen
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MrAndersen:

@Millemissen: I finally found an internal guys with the same problem as you got. Will work with him to resolve the personalization that disappears

Oh well, that makes me feel a bit calmer.

By the way - logging out and in again did not change anything here.

MM

There is a tv - and there is a BV.

Fansastic
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Fansastic replied on Fri, Jan 25 2019 1:38 PM

First time I can change sound level of my BS3000 via NL/ML converter!

Very nice, is this a new function being tested? Hopefully the icon and picture will be changeable to BS3000 (or other system connected to the BLC)
1990
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1990 replied on Fri, Jan 25 2019 2:00 PM

Another issue for the Android-app: the TV-remote suffers from clipping on smaller screens. So you can only turn volume and programma UP but not DOWN. Not really convenient :-)

ibg001
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ibg001 replied on Fri, Jan 25 2019 3:58 PM

What did you do to get the volume control activated for the BLC on the multiroom page? I do not get this in my setup. I am controlling a BV8-40 via the nl/ml converter. This would be really nice to have. 

Could we also get “Touch to join” added as a function in the source list for the BLC ml/nl converter. Join already works with the Beo4 and BeoRemote one when controlling my BV8-40. So it should be simple to add in the app. 

Fansastic
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Fansastic replied on Fri, Jan 25 2019 4:16 PM
ibg001:

What did you do to get the volume control activated for the BLC on the multiroom page? I do not get this in my setup. I am controlling a BV8-40 via the nl/ml converter. This would be really nice to have.

Could we also get “Touch to join” added as a function in the source list for the BLC ml/nl converter. Join already works with the Beo4 and BeoRemote one when controlling my BV8-40. So it should be simple to add in the app.

Seems that I celebrated to early, the volume bar is shown but does not work on the NL/ML. The bar showed up after changing the volume on the BS3000. This didn’t happen on earlier occasions.

I use a work around for adding the BLC to multiroom. First select the BLC and then add the source which is hosting the multiroom session (i.e. beosound moment). Then the BLC is shown in the multiroom tab.

The app should be able to have more direct control over the BLC, have requested this on multiple occasions to b&o. Think this is not on the short list but hope this is still on their roadmap, including the function to setup the BLC, as the older setup app is removed from the app store for quite a while now.
Millemissen
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ibg001:

Could we also get “Touch to join” added as a function in the source list for the BLC ml/nl converter. Join already works with the Beo4 and BeoRemote one when controlling my BV8-40. So it should be simple to add in the app. 

Same goes for the NL tv’s- I did request that some time ago.

Of course Join works well from the remote, but it would be nice to have that in the (source list of the) app as well.

Not a major thing, though - I’d rather want to be able to see my tv programmes touching the playlist button on the left (now playing screen).

MM

There is a tv - and there is a BV.

ibg001
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ibg001 replied on Sat, Jan 26 2019 8:35 AM

Stability issue of the app.

From time to time I cannot switch to the BLC ML/NL converter from the production page. BLC controls my BV8-40. 

I have 3 products listed on the product page:

Besound Essence

M3 speaker

BLC ML/NL conveter (BV8-40)

 

When you normally click once to change to manage that product it does not always work for BLC. The app will then not change to BLC so it shows in the bottom so you can control it. At the moment the workaround is to kill the app on the iPhone and launch the app again. Then I can select the BLC to control the BV8-40 until I happens again.

I cannot really find out what the pattern is for when it happens. 

chucky
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chucky replied on Sat, Jan 26 2019 9:19 AM
MrAndersen:

@Nidi: I see, I will investigate

@Millemissen: I finally found an internal guys with the same problem as you got. Will work with him to resolve the personalization that disappears

@Kuyttendaele: If you have never updated the S3 then it is not compatible with the app. You need to update it using a cable first. Could this be the case?

@Fansastic: Our support is currently being restructured. We have an external company handling 1 tier, the more complicated cases will go to Beocare

@Hjort: Good point. I will ask the designers

@chucky: The first view is from the Beolink app? What is the problem with your gateway?

My core in the bathroom does not connect through the BLGW. some of the cores wanted to connect after power off, this one seems to be harder to push in the gateway. I need to see if i can connect through the gateway in the webbrowser. Keep you posted.(so app no problem, BLGW no connection)
1990
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1990 replied on Sat, Jan 26 2019 2:50 PM

Millemissen:

Same goes for the NL tv’s- I did request that some time ago.

Of course Join works well from the remote, but it would be nice to have that in the (source list of the) app as well.

Not a major thing, though - I’d rather want to be able to see my tv programmes touching the playlist button on the left (now playing screen).

MM

It’s already there! (At least for my V1, using the remote within the app, “Touch to join” is is the source list.

Millemissen
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1990:

It’s already there! (At least for my V1, using the remote within the app, “Touch to join” is is the source list.

No, it isn’t - and yes it is......if you tap along to the tv remote part there.

But that wasn’t what I meant.

Anyway, if Touch to Join can be listed in the tv remote, it can’t be that hard to have it in the list on the Now Playing screen too.

 


There is a tv - and there is a BV.

PaulGiles
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PaulGiles replied on Sat, Jan 26 2019 9:39 PM
Has this addressed the deletion of the STAND in the list for BV?
Hiort
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Hiort replied on Sun, Jan 27 2019 10:03 AM

PaulGiles:
Has this addressed the deletion of the STAND in the list for BV?

There is still no possibility to handle the stand through the app.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

kuyttendaele
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OK... After firmware update of the BeoPlay S3 I can add it to the app... But no pictures of the S3, nor the possibility to choose which color.

Karel.

 


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