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BL50 again software update problems - flashing master - nothing happens

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Flere
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Flere posted on Wed, Jan 9 2019 6:36 PM

Hi,

It seems B&O has published a new BL50 software version.

So this morning again my BL50 do not work anymore.

The Master is with tweeter up flashing once per second.

Master is not reachable on WAN or LAN.

The Slave powers up, raises the tweeter, start flashing, and after 5 or 10 minutes, gives up and lowers tweeter.

Powering off and on of Master or both does not change anything.

Last time this happend was in July 2018 and it needed a B&O service visit to install the SW with USB key. This solved the problem and I have been a happy BL50 owner since then.

And now it is the same drama again.

Do more people have this problem?

 

 

- Flere

smile and enjoy the moment

Answered (Verified) Verified Answer

Flere
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Answered (Verified) Flere replied on Thu, Jan 10 2019 6:28 PM
Verified by Flere

Flere:

Hi,

It seems B&O has published a new BL50 software version.

So this morning again my BL50 do not work anymore.

The Master is with tweeter up flashing once per second.

Master is not reachable on WAN or LAN.

The Slave powers up, raises the tweeter, start flashing, and after 5 or 10 minutes, gives up and lowers tweeter.

Powering off and on of Master or both does not change anything.

Last time this happend was in July 2018 and it needed a B&O service visit to install the SW with USB key. This solved the problem and I have been a happy BL50 owner since then.

And now it is the same drama again.

Do more people have this problem?

 

 

OK. I got the updated firmware from my B&O dealer.

Installed the software on 2 USB sticks.

De-powered the BL50s.

Put the USB sticks into the BL50s.

Switched power back on.

BL50s did each 2 booting and software installation cycles.

Then all was ok.

I have now music again.

I am happy again.

Smile

Installed version is 2.3.4.6892 and the BL50 say this is up to date.

 

- Flere

smile and enjoy the moment

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Flere
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Flere replied on Wed, Jan 9 2019 6:57 PM

The status light on the Master connection panel:

The NTW status light flashes 1x /second white

The WPL status light flashes 4x /second orange

FYI, I do not use WPL.

The master is DPL cable connected to the Slave, COAX connected to the BlueSound node, optical connected to the Mac Mini.

Network connection is via WIFI.

 

- Flere

smile and enjoy the moment

Flere
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Flere replied on Wed, Jan 9 2019 7:00 PM

This is of course an unbelievable crappy situation for a 30K euro system.

It is now the second time in 6  months.

It is that when they work they are so beautiful.............

 

- Flere

smile and enjoy the moment

Mr 10Percent
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Currently away from home = so cant check to see if the BL90 have also received an update too?

I find it surprising that there has been a lot of software/hardware issues with the BL50s. The BL50s and 90 software is I believe almost identical and certain functions are flagged on/off for each model. 

I’m guessing that the internal PC processor is too lightweight to handle all the code?? Or there’s other hardware which is problematic.. All conjecture but suprised as the 90s are very stable.

Flere
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Flere replied on Wed, Jan 9 2019 7:11 PM

Thanks for the reply.

You know, all these problem so far have prevented my from upgrading from 50 to 90.

All these problems with software and reliability have made me doubt a lot about further increasing my personal financial exposure with B&O products......

- Flere

smile and enjoy the moment

Flere
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Flere replied on Wed, Jan 9 2019 7:12 PM

In the mean time I have connected the master via LAN cable to my LAN.

Makes no difference.

 

- Flere

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Flere
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Flere replied on Wed, Jan 9 2019 7:12 PM
Double post

- Flere

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Flere
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Flere replied on Wed, Jan 9 2019 7:13 PM
Double post

- Flere

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gysse2004
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I will follow this, better wait with sw update..

peter

Beovision eclipse 65, Beolab 50, Beolab 18, Beovision 11, Beolab 3, Beolab 2, BeoVision 10, Mlgw, BeoLink Nl/Ml, Beosound 5

Mikipidia
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Oh jolly not this again, i better cancel the auto update... iam sorry to hear you got the “bug”

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gysse2004
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I am 2.3.4.6892, says it’s the newest update. No problems so far.

peter

Beovision eclipse 65, Beolab 50, Beolab 18, Beovision 11, Beolab 3, Beolab 2, BeoVision 10, Mlgw, BeoLink Nl/Ml, Beosound 5

gysse2004
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Ohh, and Wisa connection to Eclipse 

Beovision eclipse 65, Beolab 50, Beolab 18, Beovision 11, Beolab 3, Beolab 2, BeoVision 10, Mlgw, BeoLink Nl/Ml, Beosound 5

Flere
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Flere replied on Wed, Jan 9 2019 8:50 PM

Sadly I have no connection anymore, so cannot check the sw version number.

 

- Flere

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Flere
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Flere replied on Wed, Jan 9 2019 8:53 PM

Mikipidia:
Oh jolly not this again, i better cancel the auto update... iam sorry to hear you got the “bug”

"not again"

Did you also have had this problem in the past? Am I not the only one?

Just wonderd as nobody else was complaining yet about this in the forum......

 

- Flere

smile and enjoy the moment

Mikipidia
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I had this the sw version before last. Also that one after that made it impossible to update them anymore over wifi. I had the ticking for a long time, don’t know if you remember/knew. Speakers made a ticking noise for the longest time, it’s almost completely gone now.

I would suggest you factory reset them and see if that helps. It seems they’re stuck in a bootloop.

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