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Bang & Olufsen App 2.0 is open for beta testing

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This post has 174 Replies | 7 Followers

Rudi Pedersen
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So...What is going on now....

Today I started the app in a normal way...I was logged out. Did a login again and all setup and products are gone - even my name is gone.

We have experienced a lot but not this ?

Anyone else in the same problem ?

BR Rudi

Sandyb
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Sandyb replied on Thu, Dec 6 2018 9:05 AM

Same here - seems to be a problem with the servers i would guess.

The app logged me out, and then said my credentials were wrong.

I've tried a password reset on a browser, but it now hangs when i try to log in having changed my password.

 

MrAndersen
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Hi guys

We are currently having issues with our cloud services. We are working with Microsoft on a fix, the problem involves some of their services. I will keep you updated. 

Br

Thomas

mbolo01
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mbolo01 replied on Thu, Dec 6 2018 9:37 AM
Time to consider an off-cloud way of managing our products in case cloud services are unavailable or domestic internet access is broken, donโ€™t you think?

BS Moment, BS Core, BS 1, BL 18, BL 19, A6, M5, M3, A1, H5

Rudi Pedersen
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Herning, Denmark
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Hi Thomas

Maybe you should re-consider they way the B&O app works. If a server fails or you are not having internet connection at home (nor SIM connection) - then blocking people from using hig-paid products - just for that reason,

I think you need to let the app work off-line if connection fails - then let the app update again after re-connection.

Other brands (like Sonos etc) is not having such a problem

BR Rudi

jimcaj
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jimcaj replied on Sat, Dec 8 2018 5:08 PM
Loudness option in app. Working? Tried with M5. Makes no difference at all. Anybody?
mbolo01
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mbolo01 replied on Sun, Dec 9 2018 1:13 PM
Looks like TuneIn icons are no longer consistently displayed, i.e. some that used to be correctly displayed are now blank tiles.

BS Moment, BS Core, BS 1, BL 18, BL 19, A6, M5, M3, A1, H5

Dyssegaard
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mbolo01:

Looks like TuneIn icons are no longer consistently displayed, i.e. some that used to be correctly displayed are now blank tiles. BS Moment, BS Core, BS 1, BL 18, BL 19, A6, M5, M3, A1, H5

I have the same problem on my iPhone X/iOS 12.1.1. On my iPad mini/iOS 9.3.5 all icons are fine. Therefore I think the problem is with the app and not with TuneIn ...

Best regards - Dyssegaard

Kitchen family room: Beovision 11-40 / Beosound Core, Beolab 3 (front), Beolab 8000 / R1 (back), Beolab 2 (sub), Apple TV 3, Chromecast. Bedroom: Beoplay M5. Home office: Beolit 12. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

mbolo01
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mbolo01 replied on Sun, Dec 9 2018 2:00 PM
Dyssegaard:

Therefore I think the problem is with the app and not with TuneIn

Agreed - forgot to mention that radio logos are not displayed while browsing the list, e.g.

Favorites radios, but are correctly displayed in the now playing screen.

Happens on my 12.x devices

BS Moment, BS Core, BS 1, BL 18, BL 19, A6, M5, M3, A1, H5

Millemissen
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TuneIn works as before on my iPad Air - OS and app up to date.

Which stations are affected?

MM.

There is a tv - and there is a BV.

mbolo01
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mbolo01 replied on Sun, Dec 9 2018 2:09 PM
In my case several French radios and other such as the one displayed in the image below:

BS Moment, BS Core, BS 1, BL 18, BL 19, A6, M5, M3, A1, H5

Dyssegaard
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Millemissen:

TuneIn works as before on my iPad Air - OS and app up to date.

Which stations are affected?

MM.

There is a tv - and there is a BV.

DR P3 through DR P6 are affected whereas DR P7 works fine (these are just examples - many more stations have the problem).

Best regards - Dyssegaard

Kitchen family room: Beovision 11-40 / Beosound Core, Beolab 3 (front), Beolab 8000 / R1 (back), Beolab 2 (sub), Apple TV 3, Chromecast. Bedroom: Beoplay M5. Home office: Beolit 12. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

Millemissen
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Right now - using the Essence

 

 


There is a tv - and there is a BV.

Millemissen
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Callng all stations ๐Ÿ˜‰

 


There is a tv - and there is a BV.

mbolo01
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mbolo01 replied on Sun, Dec 9 2018 2:40 PM

Millemissen:

Callng all stations ๐Ÿ˜‰

 

Are you on the beta track Millemissen?

 

EDIT: I tested on another device running the public version and there is no such issue, so it is App beta related, over to you MrAndersen!

BS Moment, BS Core, BS 1, BL 18, BL 19, A6, M5, M3, A1, H5

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