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Set up problems with Beosound Shape

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gordongofer
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gordongofer posted on Sat, Apr 28 2018 10:38 PM

Ive installed a 6 tile, one amp Shape but im having problems with the set up. The product came up on the app as a shape, but didnt offer me a screen to put in the design ID. 

What i have now is basically a core with some speakers attached. The app shows it as a core. Ive looked everywhere for advice, reset, and tried every possible way of rebooting it, as well as talking to my dealer. 

Ive tried it via wifi, wired by cat 7, etc etc. 

It strikes me as a software problem, but it is the latest release. 

Is anyone else having this problem?

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Millemissen
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6 tiles, yes - but do you have 4 speakers?

The official guide for setting up (including entering the design ID) is here:

https://youtu.be/MTKFh5G277U

MM

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gordongofer
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2 speakers

gordongofer
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By the way,  this video (and the app in it) is way out of date. 

Duels
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Duels replied on Sun, Apr 29 2018 11:42 AM
I thought you needed a minimum of 4 speakers to be able to use the set up algorithm and “band on the wall” feature of the shape.
w5bno123
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w5bno123 replied on Sun, Apr 29 2018 12:22 PM
Duels:

I thought you needed a minimum of 4 speakers to be able to use the set up algorithm and “band on the wall” feature of the shape.

You need a minimum of 6 speakers for band on the wall.
gordongofer
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Do you have a link to this information? Dealer unaware.

w5bno123
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BeoSound Core doesn’t know its a Shape until you tell it by way of resetting it.

You need to connect the USB and optical cables only between the BS Core and Amplifier. Connect power to both items. Factory reset the Core by holding the reset button for 10 seconds. The Core then appears as a Shape in the App. I hope this helps.

Regards

Stuart

B&O Ealing
CB
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w5bno123:
You need a minimum of 6 speakers for band on the wall.
Oddly, the B&O Shape configurator doesn't specify this?

Ins’t there a confusion with 6 “tiles” (4 speakers, 1 amp, 1 core)?

Here's the 8 tiles I draw and the recommanded components ; note that this "recommanded" setup sports only 2 speakers

Even by setting the cursor to "maximum sound", there are "only"4 speakers ; I needed to add 1 more tile to access the 6 speakers possibility at maximum sound setup (with this very elongated - and not that nice - form)


nlanks
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nlanks replied on Mon, Apr 30 2018 8:18 PM

It's 4 speakers per amplifier, not 6.

For 6 speakers you'd need 2 amps, at which point it would make sense to have 8 speakers. However that's making it quite a big shape.

My 6 tile (1x amp, 1 x core, 4 x speakers) amply fills my 5m x 3.5m room, and would go even louder.

Band on the Wall does work with 4 speakers - I can hear voices put to my middle 2 tiles only. I'm sure the impact would be greater with more speakers spread out.

Millemissen
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gordongofer:

By the way,  this video (and the app in it) is way out of date. 

Why ‘out of date’?
The app used there for the setup is the current Bang & Olufsen app.
The video can be found in the User Guide for the BS Shape on the B&O website.

gordongofer:

Do you have a link to this information? Dealer unaware.

The impression of a ‘band on the wall’ definitely needs at least 4 speaker (one amp) to work.

This was clearly communicated at the launch of the BS Shape.

The more speakers, the better the processing for the ‘band on the wall’ effect.

In this case your setup is ‘only’ a Core with two speakers.

You might be able to let it show up as a Shape in the app.

But it will never give you the desired impression of a ‘band on the wall’.....unless you sit directly in the sweet spot between the two speakers.

Why your dealer is unaware of this, I don’t know!

MM

There is a tv - and there is a BV.

CB
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Millemissen:
The impression of a ‘band on the wall’ definitely needs at least 4 speaker (one amp) to work.

Here is the definitive configuration for the "trio on the wall" effect Idea:


Duels
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Duels replied on Tue, May 1 2018 8:59 AM
CB:

Here is the definitive configuration for the "trio on the wall" effect :

Big Smile
Millemissen
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For those, who need some background infos on the Shape, the Core and the Band on the Wall.

https://youtu.be/DTGN129Mw_E

MM

There is a tv - and there is a BV.

benjnz
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I quite like the designer, depending on your mood you can get rude words out of it! Laughing

 

CB:

Millemissen:
The impression of a ‘band on the wall’ definitely needs at least 4 speaker (one amp) to work.

Here is the definitive configuration for the "trio on the wall" effect Idea:

 

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