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2 Posts
Bronze Member
jeshtux posted on Sun, Feb 18 2018 8:14 PM

I have a 40" V1 Play TV. It has Deezer pre-installed as a media app. Up to a few months ago it worked fine. Now its a pain. It hangs and cuts out, provided I can actually get on it at all. When it cuts out I get "Gateway Timeout". This is not an internet problem, as all other apps work fine. 

I have raised this issue with Deezer. They suggest deleting and re-installing the App. I have no idea how to do this. Is this feasible? If so how? I have searched but am unable to find any info on this. (Not recent anyway)

I have the latest B and O software update. 



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Aussie Michael
Top 25 Contributor
Melbourne, AU
3,725 Posts
Bronze Member
G’day JT

What is the software version number?

There was an issue a while back on the Avant where the Deezer did the same thing - and there was a patch for it

The other way i launched it was in the App Gallery rather than the BR One
Gary Nelson
Not Ranked
United Kingdom
52 Posts
Silver Member
Hi Aussie Michael,

Did you resolve this?

None of my three V1s allow me to use Deezer it stall on the log in the roundel thing doesn't rotate, if I go menu option 3 and refresh it goes round and around and around....


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