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H8 and E8 disconnect from Skype

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ianpugh
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ianpugh posted on Tue, Jan 9 2018 1:02 PM

Hello,

I have tried using my E8's and H8's with Skype for Business on my Windows laptop. Every single time they disconnect after a certain time. This happens even when I am speaking so it not because there is no activity.

There aren't any power-saving settings that I can find. Does anyone have any ideas?

Kind regards,

Ian

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ChrisTan
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Hi All. i'm "glad" to find that i'm not alone ... has there been any progress on the fix for this problem?

i'll check the software updates again.

 

ChrisTan
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glad to find i'm not alone, and it's not a fault with my individual hardware.

i've gone in an updated my H8 software ... latest version is v1.0.5 ... hope the problem goes away now.

will update if this fixed the issue. otherwise assume the unit is still disconnecting from Skype by itself.

richu
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richu replied on Tue, Aug 13 2019 1:41 PM

I just updated the sw of my E6 and now have stable connection on microsoft teams (over 1 hour) and my last skype call more than 35 min

 

seems to fix it

did the Update via BO App

morphium
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For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

morphium
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For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

morphium
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6 Posts
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Bronze Member

For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

morphium
Not Ranked
6 Posts
OFFLINE
Bronze Member

For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

morphium
Not Ranked
6 Posts
OFFLINE
Bronze Member

For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

morphium
Not Ranked
6 Posts
OFFLINE
Bronze Member

For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

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