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BV14 and Beovision Horizon - any feedback?

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Guy
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Guy posted on Sat, Oct 8 2016 4:30 PM

Considering that both the BV14 and Beovision Horizon have been out for several weeks there's been very little feedback on this forum!  Does anyone have either and is in a position report how they have got on?  Or is everyone hanging on for the anticipated new TVs next summer?

I am in the market for a new B&O TV and would like to purchase this side of Xmas.  I have been very disappointed with 'android' in the past (albeit with a tablet), hence I am particularly interested in the new android interface and whether the SW runs well?

Anyone?

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BartS
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Answered (Verified) BartS replied on Thu, Oct 27 2016 1:00 PM
Verified by kuyttendaele

I have just been informed that there indeed is a bug in the audio-part of the software and that this will be rewritten. As the connection with the Beoremote One BT concerns; there should not be a connection issue. B&O thinks the problem should be within the TV and that the TV should be shut off from power for a time (+ half an hour). Afterwards the remote should not have connection issues anymore.

Sjengie
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I have been using the BV 40 since launch and I do have many software glitches which none of the updates have solved yet.

I am also waiting for update to connect to my wireless speakers eg beosound 1. The TV stops at times without any reason, the TV guide crashed all the time. Sometimes you switch it on and the remote is bklocked after which you have to unplug and plug it again. I can go on and on ...

Dealer says updates are coming and it will take time. Is okay for me but my wife hates it.

Worst is that netflix app does not work on the beovision. 

My dealer told me that B&O recommends to use apple tv. Some argue between B&O and Netflix.

Unbelieveable. I have a subscription with Netflix, I should be able to use it.

The TV itself looks very very nice but is too buggy if you ask me.

I give it another month or so, if the Android glitches are not solved soon I will return it.

good luck

 

 

 

BartS
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Answered (Verified) BartS replied on Sun, Mar 12 2017 4:19 PM
Verified by boskonay

As said before: at this stage you have to contact your dealer. He passes your serial number through to B&O and subsequently the update will be transferred to your Beovision. I guess it wil take a few weeks before the update is automatically transferred to all the NG Beovisions.

TEL
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Answered (Verified) TEL replied on Tue, Mar 14 2017 8:00 PM
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Many thanks Sandyb - I'll probably go ahead with Avant NG 55 later this week

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kuyttendaele
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Millemissen:

Two more days - maybe (?) then these troubles will over.

I urge any Horizon/14/AvantNG owner to report back, once the update is installed.

MM

Indeed... Week5.. Anxious for the release of the update. Even more looking forward to the multiroom functions in W10...

Karel.

 

Guy
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Guy replied on Mon, Jan 30 2017 8:53 AM

CarJen:

New to this forum, i would like to bring my 2 cents on the Beovision Horizon which i have been the - i'm sorry to say - unfortunate owner of, since it release on 01SEP16.

I love the HW part of the Horizon, but B&O's decision to go with an all Android software was maybe not the best decision they made. I have had so many software issues that, unless a MAJOR release due in week 5 2017 will solve all issues, i'll be returning the Horizon to my local dealer getting a refund.

B&O are very much aware of the issues, and i have been given an additional year warranty for the trouble, but that doesn't do me any good when i often can't turn the tv on, can't connect to the tv with the BT Beoremote, picture suddenly shuts down, but sounds remain. Tv can be up to 3 minutes to start up and even suddenly turns on in the middle of the night, with sound only without anyone having touch the remote.

Recordings made on external hdd, can't be played back despite it is clear the whole recording is present. Green light stats flashing despite tv is not on, and many many more errors. It has been deeply frustrating and the joy i usually have had when buying B&O for the past 25 years is non existing. I have not had all B&O products, but a fair share, and i believe the Horizon must be a candidate to the poorest software performing tv they've made. The software have not been tested in an orderly manner it seems and this long after the release, customers should not still have all of these issues. It is very bad after sales service from B&O.

Therefore, if you are looking to buy the Horizon, wait, or look elsewhere unless you are not so picky when it comes to continous software issues as i am.

I am curious to know if anyone else may have had similar issues with their Horizon, or other B&O tv's?

 

Many thanks for this input.  As the Beoworld member who started this thread because I am in the market for a new TV, it has been very enlightening to read all the (mostly negative) discussion.

It appears that I have been rightly sceptical about the Android OS used in both the Horizon and BV14, and am very glad that I have not purchased either.  Sadly, even if the expected SW update did indeed fix the problems, I would still be very reluctant to purchase.  Some Android devices that I have owned in the past (Nexus tablets/phones etc) have run very well initially and then deteriorated as the Firmware has been updated over time - I got the impression that the Android OS was either being updated beyond the processing capability of the platform it was running on, or that there was a constant mismatch between the OS and the installed Apps - the latter being in an almost constant state of 'update' (itself a process that slows down the overall system).

Since moving to Apple/IOS these problems have simply disappeared:  I use 3 iPhones and an iPad with no difficulty whatsoever.  OK so the only B&O with which I currently interface is a Playmaker, but I am very impressed with the way that even that runs.  My UK mobile is even an old (third-hand) iPhone 4 running IOS7, and even that works far better than any Android device I have owned. 

So in summary I am still in the market for a new B&O TV but will hold onto my money until a non-Android solution appears.  In the meantime I will struggle by with my BV6-26 and ATV4.

 

 

 

 

Millemissen
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@Guy

New LG/B&O tv are coming - we all know that.

The LG tv's of today aren't using AndroidTV, but WebOS.

Maybe there is hope for those, who aren't comfortable with Andoid?

Whether that will be better, is another question ;-(

MM

There is a tv - and there is a BV.

Sandyb
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Sandyb replied on Mon, Jan 30 2017 10:10 AM

webOS seems to be pretty well reviewed from what i can see......it does have a slightly cartoonish feel in places, and i'm told we are likely to get that kind of look and feel when the TVs arrive.....but anything would be better than Android.......i've never felt more justified in sticking with my general iOS/OSX environment!

Guy
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Guy replied on Mon, Jan 30 2017 10:13 AM

Millemissen:

@Guy

New LG/B&O tv are coming - we all know that.

The LG tv's of today aren't using AndroidTV, but WebOS.

Maybe there is hope for those, who aren't comfortable with Andoid?

Whether that will be better, is another question ;-(

MM

Thanks MM.  I am waiting patiently, but I will not be an early adopter! 

Sandyb:

webOS seems to be pretty well reviewed from what i can see......it does have a slightly cartoonish feel in places, and i'm told we are likely to get that kind of look and feel when the TVs arrive.....but anything would be better than Android.......i've never felt more justified in sticking with my general iOS/OSX environment!

I don't mind 'cartoonish' as long as it works! 

 

Sandyb
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Sandyb replied on Mon, Jan 30 2017 10:28 AM

no arguments there!.....

Sandyb
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Sandyb replied on Mon, Jan 30 2017 12:25 PM

just been told that update tomorrow will now also include Matrix capability (guess that means multi room)......tick tock....

mr_anders_son
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Multiroom week 10

BeoVision Eclipse 55"...BeoLab 18 as FRONT....BeoLab 4000 as REAR....BL19 SUB....BV5 HD....Beoplay V1-40....BC6-26....Beosound 9000....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H8....H6 90´s Rose Gold edt....Form 1....U70...

Sandyb
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Sandyb replied on Mon, Jan 30 2017 12:35 PM

that was my understanding too, so i was surprised but my dealer just told me that 2pm (european) update tomorrow will also include matrix functions.....guess we'll have to wait and see....

mr_anders_son
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Sandyb:

that was my understanding too, so i was surprised but my dealer just told me that 2pm (european) update tomorrow will also include matrix functions.....guess we'll have to wait and see....

Matrix is not multiroom

BeoVision Eclipse 55"...BeoLab 18 as FRONT....BeoLab 4000 as REAR....BL19 SUB....BV5 HD....Beoplay V1-40....BC6-26....Beosound 9000....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H8....H6 90´s Rose Gold edt....Form 1....U70...

kuyttendaele
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Sandyb:

that was my understanding too, so i was surprised but my dealer just told me that 2pm (european) update tomorrow will also include matrix functions.....guess we'll have to wait and see....

*sight of relief* very curious if we're going to see a changelog :-)

Karel.

mr_anders_son
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We hope for a good sw solution tomorrow!!

And I hope that we all looking forward now not backWink

B&O working there a** off with this!!

So some good feedback on improvement then!

BeoVision Eclipse 55"...BeoLab 18 as FRONT....BeoLab 4000 as REAR....BL19 SUB....BV5 HD....Beoplay V1-40....BC6-26....Beosound 9000....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H8....H6 90´s Rose Gold edt....Form 1....U70...

boskonay
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Can't wait for the Matrix support!

I (stupidly) upgraded to a 14 and horizon and found out when they were on the wall that the dealer didn't realise they didn't yet support my Atlona!

Sandyb
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Sandyb replied on Mon, Jan 30 2017 2:30 PM

thats a bit amateur on the dealers part no?

that said, i bought my 14 (stupidly) believing the original target date for November!......lets see if tomorrows update does indeed include the matrix function......

Keith Saunders
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Look out for the first Software Update this year on 31st January 14:00 CET

Regards Keith....

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