Reply To: Connection Beolab 20 – Beosound Core

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Through the B&O app, have you tried “Troubleshoot” and/or “Reboot” for the Core?

Also, is the Core’s software up to date? I believe that the latest version in the US is “v2.0.47943.

Have you disconnected the mains from both the Core and Lab 20’s and waited a minute or two before reconnecting and going through the set up process?

I am assuming that since your Lab 20’s are show room demos that their firmware is up to date.

Have you tried contacting B&O Support which is accessible through the B&O website?