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According to the manual you store the sound level in the SOUND menu. Set the volume you require and then press GO (or PLAY, using BL1000). EDIT: If you have a very old BL1000 remote it may not have a MENU button. If so, press SHIFT then TEXT to get MENU, then use up/down arrows to navigate.
Thanks, I’ve just tried that and had the same result after turning the Tv off and then on again. Volume defaults to 42 🙁