[Millemissen]

The BS Encore is an ir-controlled products.

Be sure that the Essence remote supports ir modes (the first versions did not).

Then switch it to ir mode – see here:

https://support.bang-olufsen.com/hc/en-us/articles/360045073252-How-do-I-set-up-Beosound-Essence-Remote-for-use-with-Beosound-Moment-

Maybe this can help:

This is all I can find right now – maybe another member knows more.

 

MM