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There are several different versions of the Beo4 – and also different sw versions.
If you do not find the wanted entries in the List (by ‘adding’), they won’t be there. A ‘reset’ will not help.
So hard to say, if we don’t know more about version/sw version.
P.S. e.g. N.Radio came later, when it was needed for the actual current Beo-product. However N.Radio is the same code as Phono….if you have that on your Beo4