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Short answer…I don’t know
obviously a service manual is required if there is one but looking at the battery side, there are 4 x 3mm holes next to the locking lugs. When I look down these holes with a loupe there appears to be a ball bearing at the bottom of each and an off centre plate thing. I guess near to the underside of the touch pad?
I wonder If the volume ring is locked in position with a spring clamp/bearing arrangement and is released in a similar way to early 1990 car stereos – I.e with 2 U-shaped coat hanger wire (but thinner of course) which are pulled apart in pairs to release the clamping spring?
it may be that the Essence remote was never designed for service and a new module was matched to the expensive base?