Sign in   |  Join   |  Help

The usual software issue when updating ConfigTool

rated by 0 users
This post has 50 Replies | 6 Followers

Griebel
Top 200 Contributor
Posts 344
OFFLINE
Gold Member
Griebel Posted: Wed, Jan 22 2014 10:20 PM

Just updated the ConfigTool from v6.57 to 6.62...

At launch, got an error message "An error occurred. Check with your administrator"...

Uninstalled 6.62, and reinstalled 6.57. Works just fine.

So folks, be careful when updating to 6.62.

I just LOVE B&O software!!!

PapaJustify
Top 500 Contributor
Posts 110
OFFLINE
Bronze Member

I am sorry you have inconveniences with the installation process. Did you get a more specific error message?

Griebel
Top 200 Contributor
Posts 344
OFFLINE
Gold Member
Griebel replied on Thu, Jan 23 2014 9:07 PM
Got the message indicated in my initial post.

Tried again, but this time uninstalled first v6.57 and importantly deleted all the left folders and files, but of course made a copy of the clients, personal logos and templates folder. Having done this, tried to install v6.62 and.... miracle, it worked!

The take home message is: clean before attempting to install the new version.

gysse2004
Top 500 Contributor
Hellerup
Posts 164
OFFLINE
Bronze Member
gysse2004 replied on Thu, Jan 23 2014 10:41 PM

Hi Gabrial, did your Beo6 update firmware to 3.30a ?

 

Peter

Beovision eclipse 65, Beolab 50, Beolab 18, Beovision 11, Beolab 3, Beolab 2, BeoVision 10, MLGW, BeoLink converter Nl/Ml, Beosound 5, BLGW

Griebel
Top 200 Contributor
Posts 344
OFFLINE
Gold Member
Griebel replied on Thu, Jan 23 2014 10:51 PM
No yet, but will do asap.
Solex
Top 500 Contributor
Netherlands
Posts 103
OFFLINE
Bronze Member
Solex replied on Tue, Jan 28 2014 12:48 PM

Please sent me a link to the newest config tool 6.62.

Thnx

Beovision 10-46, Beo6, Beosound 5+ Beomaster 5, Beolab 12.2, Beolab 12.3, Beocom 6000

ECF
Not Ranked
Malmö - Sweden
Posts 35
OFFLINE
Bronze Member
ECF replied on Tue, Jan 28 2014 1:34 PM

I would love if someone could send me the Link too!

 

Erik

talisman
Not Ranked
Sweden
Posts 51
OFFLINE
Bronze Member
talisman replied on Tue, Jan 28 2014 3:35 PM

Please sent me a link to the newest config tool 6.62. Too !

 

 

Thnx

frank2u
Top 500 Contributor
Posts 80
OFFLINE
Bronze Member
frank2u replied on Tue, Jan 28 2014 5:49 PM
I am also interested in a link 😃
sl
Not Ranked
Posts 22
OFFLINE
Bronze Member
sl replied on Tue, Jan 28 2014 6:23 PM

I am also interested in the newest version 6.62. Please send me a link!

 

Griebel
Top 200 Contributor
Posts 344
OFFLINE
Gold Member
Griebel replied on Tue, Jan 28 2014 7:34 PM
Hi Folks,

We just remind you that the ConfigTool is not available for customers... which is certainly unfortunate. Perhaps one day B&O will make it more broadly available...
YannChris
Top 500 Contributor
Lorient - France
Posts 189
OFFLINE
Bronze Member
YannChris replied on Tue, Jan 28 2014 8:22 PM

That's true, but I am interested too :)

A few months ago, my Beo6 died after the battery went flat, the repair was not cheap!

Kind regards,

Yann.

IngvarW
Not Ranked
Sweden
Posts 31
OFFLINE
Bronze Member
IngvarW replied on Mon, Feb 3 2014 1:19 PM

Yes, I am also interested in a link or the file for the latest config tool. I have the 6.0 version so I guess its outdated.

Brgds from Ingvar in Sweden

 

Current; BV10-46, 4*BL3, BL11, BS5/BM5, 2*BEO4, Beolit 12, Beolit 15

Earlier; BS9000, BL8000, BV7-32, MX7000, Beoport, Beocord 8000, MX4002, BL2000, Beocom1, Beotalk1200

Boem
Not Ranked
Holland
Posts 66
OFFLINE
Bronze Member
Boem replied on Thu, Feb 6 2014 6:51 AM

Hello , Please sent me a link to the newest config tool 6.62.

Thanks

Boem
Not Ranked
Holland
Posts 66
OFFLINE
Bronze Member
Boem replied on Thu, Feb 6 2014 6:51 AM

Hello , Please sent me a link to the newest config tool 6.62.

Thanks

claudiu
Top 500 Contributor
copenhagen
Posts 186
OFFLINE
Bronze Member

Please sent me a link to  config tool 6.62.

peterafox
Not Ranked
Posts 33
OFFLINE
Bronze Member

Can you outline what's changed in the new Config Tool?  Also, what's changed on the Beo6 with the upgrade to 3.30a?

Amazone
Top 500 Contributor
Netherlands
Posts 187
OFFLINE
Bronze Member
Amazone replied on Sun, Feb 9 2014 1:04 PM

I would also appreciate very much a link to the new version of the config tool. Thanks in advance,

Joost

BeoVision 11-55, BeoLab 8000, BeoRemote One BT, AppleTV 4, 2x BeoPlay A2, BeoPlay A1

manitou
Not Ranked
germany
Posts 61
OFFLINE
Bronze Member
manitou replied on Sun, Feb 9 2014 2:57 PM

Please sent me a link to the newest config tool 6.62. Too !

danke und grüße

talisman
Not Ranked
Sweden
Posts 51
OFFLINE
Bronze Member
talisman replied on Mon, Feb 10 2014 3:31 PM

Just updated the ConfigTool from v6.57 to 6.62...

Can not find higer Firmware then 3.00 in it.

Features:

Version 6.62

- Support for BeoSystem 4

 

Version 6.56

Features:

      - Spotify logo support for BeoSound 5/BeoMaster 5

      - Several bugs have been fixed which could lead to corrupted configurations.

Version 6.40

      Features:

      - Added BeoPlay A9 support

      - Added PlayMaker support

      - Improved BeoVision 11 support

      - Improved BeoPlay V1 support

      - Improved user authentication

      - Improved 3rd party products support

      - Improved support for older Beo5s with new driver

      - Improved support for larger fonts in win 7 and win 8

      Firmware:

      - Beo6 Firmware 3.0

ECF
Not Ranked
Malmö - Sweden
Posts 35
OFFLINE
Bronze Member
ECF replied on Tue, Feb 11 2014 7:05 AM

I had to update mine several times before I could find the software version 3.30a in the Beo 6.

 

talisman
Not Ranked
Sweden
Posts 51
OFFLINE
Bronze Member
talisman replied on Tue, Feb 11 2014 10:11 AM

Thanks for the information. But it does not work for me. I have tested a number of times without success, by downloading new konfigruation to BEO 6. It still shows Software version 3.0. Anyone have any tips and hints on how to succeed?

ECF
Not Ranked
Malmö - Sweden
Posts 35
OFFLINE
Bronze Member
ECF replied on Tue, Feb 11 2014 10:28 AM

I also tried to download the configuration from my "old" configprogram after I tried with 6.62. Then the Beo6 got hung up and showed "No Valid Confugration" on the screen. Then I changed back to the 6.62 version and tried again. If this did the trick or my multiple tries - I don´t really know. Maybe it helps....?

talisman
Not Ranked
Sweden
Posts 51
OFFLINE
Bronze Member
talisman replied on Tue, Feb 11 2014 10:47 AM

Thanks ! The lastest tipps from you helped. Now I finally have version 3.30a, in my Beo 6. B&O software is everything other than the obvious.

DocLeisure
Top 500 Contributor
Posts 79
OFFLINE
Bronze Member

Hi,

 

I just got back two of my Beo6 from service with the battery drain problem, but unfortunately they did not do the 3.30a update. So I am still on 3.00a and afraid to have again two dead paperweights in a few weeks...


As the CT 6.62 does no longer allow logging in without user credentials, I was not able to download the new firmware. Any tricks with older software did not work for me.


Would anyone please be so kind and share his CT user credentials, so that I could update my Beo6.


Any help is highly appreciated.


Thanks

Kirby Diver
Not Ranked
nottingham
Posts 10
OFFLINE
Bronze Member

Looked everywhere for this software, Please sent me a link to the newest config tool 6.62. Too !

DocLeisure
Top 500 Contributor
Posts 79
OFFLINE
Bronze Member

Hi,

unfortunately CT 6.62 won´t help without user credentials to enable downloading the newest firmware.

Is there anyone out there, who would be able to share working user credentials to enable a CT login?

There must be some kind of dealer login.

Thanks for any help.

Best regards

wogga383
Not Ranked
Posts 33
OFFLINE
Bronze Member
wogga383 replied on Sat, Feb 22 2014 5:48 PM

Is anybody sharing the latest version i would be grateful for a copy please?

Solex
Top 500 Contributor
Netherlands
Posts 103
OFFLINE
Bronze Member
Solex replied on Sun, Feb 23 2014 2:03 PM

I thought this forum is also to help others. There are members who have the config tool (see posts on this forum)

So please share a link to the config tool 6.62.

Beovision 10-46, Beo6, Beosound 5+ Beomaster 5, Beolab 12.2, Beolab 12.3, Beocom 6000

Tomolli
Not Ranked
Posts 5
OFFLINE
Bronze Member
Tomolli replied on Mon, Feb 24 2014 7:31 PM
Please send me a link to this software

Many thanks
Solex
Top 500 Contributor
Netherlands
Posts 103
OFFLINE
Bronze Member
Solex replied on Fri, Feb 28 2014 12:01 PM

When you register at Beoforum.dk you will find the config tool 6.62 under Beosektionen...Beo5Beo6...subforum;;Konfiguration Software

Beovision 10-46, Beo6, Beosound 5+ Beomaster 5, Beolab 12.2, Beolab 12.3, Beocom 6000

Solex
Top 500 Contributor
Netherlands
Posts 103
OFFLINE
Bronze Member
Solex replied on Fri, Feb 28 2014 12:09 PM

So, finally we have the new configuration file (thknx Erik).

Can someone of the forum users explain how to update the firmware to 3.30a (without dealer login).

You will help many users, because of the battery drain of Beo6 (mine too)

Beovision 10-46, Beo6, Beosound 5+ Beomaster 5, Beolab 12.2, Beolab 12.3, Beocom 6000

Solex
Top 500 Contributor
Netherlands
Posts 103
OFFLINE
Bronze Member
Solex replied on Sun, Mar 2 2014 5:42 PM

Problem solved. If the Beo6 is flashed initially on a 32 bits computer then you can not install the firmware with a 64 bits computer. So you need a 32 bits Windows version in this case and all is werking fine. The drivers 32 and 64 bits are not compatible with each other.

Beovision 10-46, Beo6, Beosound 5+ Beomaster 5, Beolab 12.2, Beolab 12.3, Beocom 6000

Amazone
Top 500 Contributor
Netherlands
Posts 187
OFFLINE
Bronze Member
Amazone replied on Sun, Mar 2 2014 10:56 PM

Hi Solex,

I downloaded config tool 6.62 from beoforum and installed it on my win7-64 machine. This works fine, so now I can finally get rid of my old xp-32 laptop which I kept only for use with config tool 6.00.

With your last sentence, do you mean that I will be able to update the firmware of the Beo6 to 3.30 when I install config tool 6.62 (temporarily) on my old laptop and update the Beo6 once more from there?

Thanks!
Joost

BeoVision 11-55, BeoLab 8000, BeoRemote One BT, AppleTV 4, 2x BeoPlay A2, BeoPlay A1

Solex
Top 500 Contributor
Netherlands
Posts 103
OFFLINE
Bronze Member
Solex replied on Mon, Mar 3 2014 7:18 AM

It seems that the firmware 3.30a is not embedded in the config tool 6.62. Only dealers should have the new firmware, because the CT is updated online at initial startup.
With CT 6.62 you can not connect to the server, but with previous CT no problems to connect with server.

What you can do, to get the firmware 3.30a is:

1. Start with a previous configuration tool (f.i. 6.00.02) and log in on the server (so uncheck work offline). Then the server will update the config tool.
2. Download a (new) configuration, what you created in CT 6.62 to the CT 6.00.02.... you will get the message "invalid configuration ' But.....because of      the CT 6.00.02 is updated by the server, you have firmware 3.30a.
3.Start CT 6.62 and load the configuration again.......now you have firmware 3.30a and everything is working fine. 

Beovision 10-46, Beo6, Beosound 5+ Beomaster 5, Beolab 12.2, Beolab 12.3, Beocom 6000

Martin
Top 500 Contributor
Sweden
Posts 253
OFFLINE
Bronze Member
Martin replied on Wed, Mar 5 2014 3:42 PM

Hi Solex,

 

Do I need user credentials to log in to CT 6.00.02 to the server?

/Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K

Martin
Top 500 Contributor
Sweden
Posts 253
OFFLINE
Bronze Member
Martin replied on Wed, Mar 5 2014 3:45 PM

Hi Solex,

Another question: Can I have two versions of the configuraton tools on my computer at the same time (CT 6.00.02 and CT 6.62)?

Regards
Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K

Solex
Top 500 Contributor
Netherlands
Posts 103
OFFLINE
Bronze Member
Solex replied on Wed, Mar 5 2014 3:57 PM

You can log- in with 6.0 and download ( so donot work offline). You can have CT 6.0 and 6.62 at same time on your pc, but have to install in different maps.

Beovision 10-46, Beo6, Beosound 5+ Beomaster 5, Beolab 12.2, Beolab 12.3, Beocom 6000

sl
Not Ranked
Posts 22
OFFLINE
Bronze Member
sl replied on Wed, Mar 5 2014 8:20 PM

Hi Solex,

Yes you are write, now I have the 3.30a Firmware downloaded and it workes!

Thanks!

 

Martin
Top 500 Contributor
Sweden
Posts 253
OFFLINE
Bronze Member
Martin replied on Thu, Mar 6 2014 5:32 AM

Hi Solex,

thanks for your instructions. I have now software 3.30 and everything works fine.

 

regards

Martin

Beovision Eclipse 65 with floorstand (from STB Brackets), New! Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K

Page 1 of 2 (51 items) 1 2 Next > | RSS
Beoworld Security Certificate

SSL