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Beoworld app

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Kiran
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Kiran replied on Thu, Sep 20 2018 10:16 AM
Changed it just now...

Logged out of the app and logged back in...

Still have the same problem...

Regards

Kiran

Born in NL; I ride ML

BL5
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BL5 replied on Thu, Sep 20 2018 10:23 AM
Hi Kiran,

you have to choose the very first entry in the list Wink ...

In use: BV Avant 55 NG, BS Moment, 2x BL 5, A 6, A 2, H 6 MK I, H 7, A 8 (Earphones)

Currently not in use: BV 7-32 MK I, HDR 2, BS 9000 MK III, Serenata, 2x BeoCom 3

Kiran
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Kiran replied on Thu, Sep 20 2018 10:41 AM
BL5:

Hi Kiran,

you have to choose the very first entry in the list ...

You legend!

All working well now.

Thank you!

Regards

Kiran

Born in NL; I ride ML

BL5
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BL5 replied on Thu, Sep 20 2018 10:59 AM
No problem, had the same issue in the past ...

In use: BV Avant 55 NG, BS Moment, 2x BL 5, A 6, A 2, H 6 MK I, H 7, A 8 (Earphones)

Currently not in use: BV 7-32 MK I, HDR 2, BS 9000 MK III, Serenata, 2x BeoCom 3

Saint Beogrowler
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Saint Paul
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Thanks Phil for the optimized app update!
OlivierC
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OlivierC replied on Fri, Sep 21 2018 4:56 PM

I can confirm I’m using the right credential. 

i can login from the website via iPhone (this is from where I’m now posting), not from the app, despite having upgraded to the latest release of iOS and app. 🙁

Cheers. 

Olivier

Kiran
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Kiran replied on Sat, Sep 22 2018 9:42 AM
Try this...

Delete the app and all related data on the phone...

Then go back to the app store and install a fresh version of the app...

Regards

Kiran

Born in NL; I ride ML

PhilLondon
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Make sure you login with your user name, not your display name. The user name is case sensitive.

Beoworld app with direct photo upload and emoticons. Other apps: ConsltThe Story Mouse

OlivierC
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OlivierC replied on Sun, Sep 23 2018 12:16 AM

Kiran, I have cancelled and reinstalled the app (not sure on how to cancel the remaining data from the iPhone) but it still doesn’t work. 

Phil, I have tried with both my sign-in name and email address, none of these options seems to work. 

Cheers. 

Olivier

Kiran
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Kiran replied on Sun, Sep 23 2018 9:20 AM
I don’t know what else to say mate...

This is strange...

I’ve never had login issues... only the dates were not showing properly until recently...

Regards

Kiran

Born in NL; I ride ML

PhilLondon
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If you want to DM me your login details, and I'll test it in my debugger.

Philippe

Beoworld app with direct photo upload and emoticons. Other apps: ConsltThe Story Mouse

PhilLondon
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I found the issue... the character "+" in your password isn't supported properly by the app.

I'll fix this issue in a future version, but in the meantime you can either update your password on the site (to remove the +), or you can type those 3 characters %2B instead on the + character when you login using the app.

p.

 

Beoworld app with direct photo upload and emoticons. Other apps: ConsltThe Story Mouse

OlivierC
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OlivierC replied on Tue, Sep 25 2018 12:00 PM

Hi Phil, thank you for sorting this issue! 

Now I feel a bit embarrassed but I don't know where to change the login password… Embarrassed

Olivier

elephant
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OlivierC:

Hi Phil, thank you for sorting this issue!

Now I feel a bit embarrassed but I don't know where to change the login password…

Olivier

Good question.

I think it used to be easy however our webmaster (Keith) has tightened it up.

You sign on via the browser; select edit profile link; select sign on details tab; and you land here ... what you do next ? I don’t know anymore !

BeoNut since '75

elephant
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PS maybe there is an FAQ that has the answer.

BeoNut since '75

Keith Saunders
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Little Ann, Hampshire, United Kingdom
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elephant:
OlivierC:

Hi Phil, thank you for sorting this issue!

Now I feel a bit embarrassed but I don't know where to change the login password…

Olivier

Good question.

I think it used to be easy however our webmaster (Keith) has tightened it up.

You sign on via the browser; select edit profile link; select sign on details tab; and you land here ... what you do next ? I don’t know anymore

To change your Beoworld Account password go to https://portal.beoworld.org

You could also just use the link under the David Lewis banner above which appears on EVERY forum page.

Regards Keith....

elephant
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Thanks Keith

BeoNut since '75

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