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Odd moment when I switch on Sky Q on my Beovision Eclipse

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thorne
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thorne posted on Sat, Nov 13 2021 7:19 PM

Recently when I turn on Sky Q, I get the ATV HDMI2 icon at the top of the screen. Don’t get me wrong, I am tuned into SkyQ , it’s just the wrong icon at the top of the screen.  So not desperately worried, just annoying. This is a recent phenomenon. Can it be corrected?

 

Thanks

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Dyssegaard
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thorne:

Recently when I turn on Sky Q, I get the ATV HDMI2 icon at the top of the screen. Don’t get me wrong, I am tuned into SkyQ , it’s just the wrong icon at the top of the screen. So not desperately worried, just annoying. This is a recent phenomenon. Can it be corrected?

Thanks

I have reported a similar issue to B&O support.

When I start my Eclipse 1st gen from stand by, the info line at the top of the screen shows the source that was active when I turned off the Eclipse. This is however only the case for sources connected to or built in to the Sound Center. This issue started after the latest sw update.

B&O first line support have forwarded the issue to technical support, and I’m still waiting for their answer (3 weeks now) …

PS: When I activate the same or a new Sound Center source again, the info line gets updated ok.

Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K. Bedroom: Beovision 11-40, AppleTV 4. Home office: Beoplay M5. Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

mr_anders_son
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thorne:

Recently when I turn on Sky Q, I get the ATV HDMI2 icon at the top of the screen. Don’t get me wrong, I am tuned into SkyQ , it’s just the wrong icon at the top of the screen. So not desperately worried, just annoying. This is a recent phenomenon. Can it be corrected?

Thanks

Yes from latest update.

There will be an update soon to fix some problem!

BeoVision Eclipse 55"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

thorne
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thorne replied on Sat, Nov 13 2021 10:19 PM

Hi thanks for useful reply. I get the ATV line even when I tune into sky q, turn off, then tune into sky q again. But I guess it’s much the same problem. We’ll wait for the update

thorne
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thorne replied on Mon, Nov 15 2021 12:48 PM

Fingers crossed, but I seem to have solved the issue by simply switching off the Eclipse at the mains for a few minutes, then switching back on

thorne
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thorne replied on Wed, Nov 17 2021 10:38 PM

Spoke too soon. I’ll wait for update!

thorne
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thorne replied on Sat, Nov 20 2021 5:47 PM

Would appreciate a nudge when the update happens and all is well

 

thanks

thorne
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thorne replied on Tue, Jan 4 2022 10:43 PM

Any news on this issue?

I am still experiencing the same problem

Dyssegaard
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thorne:

Any news on this issue?

I am still experiencing the same problem

My Eclipse 1st gen was updated to sw 5.0.48206 monday this week.

Problem is not fixed.

Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K. Bedroom: Beovision 11-40, AppleTV 4. Home office: Beoplay M5. Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

swestland
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I saw this in another forum about LG Oled tvs, (I don't know if this relates to your issue but it's worth taking a look and playing around):

Go to settings with a long press of the gear icon
- connections
- device connections
- choose your device
- choose HDMI port
- press right on device reset 
- press next, and next again
- choose the brand in the search field, press next en do the configuration.

I translated this from Dutch to English and I don't own the eclipse yet so not sure if I choose the correct words, but let me know if it helps.

Another tip, In order to hard-reboot the WebOS:

Go to General, About this TV, User Agreement. Change the agreements to outside EER off. The TV tells you that the license have been changed and needs to reboot. Now this will hard reboot the TV, withouth having to unplug the power.

- Beosound Shape

thorne
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thorne replied on Fri, Jan 14 2022 7:37 PM

Same here!

Martin
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Martin replied on Sat, Jan 15 2022 2:10 PM

I have a 2nd edition Eclipse (G1 screen) and have also the same problem with wrong name on the source when switching between HDMI sources from standby.

/Martin

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

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