Sign in   |  Join   |  Help

BeoVision Avant 55 + Apple TV issue with Surround Audio

rated by 0 users
Not Answered This post has 0 verified answers | 3 Replies | 0 Followers

Giovanni
Not Ranked
San Francisco Bay Area
55 Posts
OFFLINE
Bronze Member
Giovanni posted on Tue, Aug 31 2021 9:25 PM

Hi there

I have an issue with my BeoVision Avant 55 (1st gen) and Apple TV (4th gen).

Occasionally, when I start a movie/show on a TV apps on Apple TV (like Netflix, or Amazon Prime Video) will not play back correctly the audio. Specifically, the surround audio will be missing the front channels (I still hear the back channels, just in most cases the voices of the actors are not audible). 

In order to get back the sound, I need to turn off and then on the Avant, and then it will play audio correctly.

Did anyone encounter this issue?

Giovanni

 

 

All Replies

TBane
Not Ranked
1 Posts
OFFLINE
Bronze Member
TBane replied on Tue, Sep 7 2021 10:07 AM

Hi there, I think you just need to perform a normal restart of the system.

Hope that will solve your problem.

Carolpa
Top 75 Contributor
1,554 Posts
OFFLINE
Bronze Member

Giovanni:
Hi there

I have an issue with my BeoVision Avant 55 (1st gen) and Apple TV (4th gen).

Occasionally, when I start a movie/show on a TV apps on Apple TV (like Netflix, or Amazon Prime Video) will not play back correctly the audio. Specifically, the surround audio will be missing the front channels (I still hear the back channels, just in most cases the voices of the actors are not audible). 

In order to get back the sound, I need to turn off and then on the Avant, and then it will play audio correctly.

Did anyone encounter this issue?

Giovanni

first thought when I read it: HDMI cable (connection).

 

Daniel
Top 75 Contributor
Svinarp, Sweden
1,629 Posts
OFFLINE
Bronze Member
Daniel replied on Tue, Sep 7 2021 10:16 PM
Hi, this happened once for me. I solved it by changing the audio settings in the Apple TV. Can’t remember exactly, but it was something like changing from 5.1 to stereo.
Page 1 of 1 (4 items) | RSS
Beoworld Security Certificate

SSL